Site Coordination & Post Sales Executive

Dhanani Group; Mumbai; On-site; INR 300,000 - 500,000; Full time

Job summary

Dhanani Group is seeking a responsible and organised Post Sales Operations Executive to assist in post-sales coordination, documentation, and operational follow-ups in Mumbai. The role involves managing post-sales documentation, coordinating with customers and internal teams, and requires 2–5 years of experience in real estate post-sales operations. Ideal candidates are detail-oriented and should be comfortable travelling across project sites. This is a full-time position.

Qualifications

• 2–5 years of experience in real estate post-sales or backend operations preferred.
• Comfortable with travelling across Mumbai for site visits.
• Ability to work in a fast-paced environment.

Responsibilities

• Handling post-sales documentation and customer paperwork.
• Coordinating with customers for pending documents, agreements, payments, and signatures.
• Maintaining and organising physical and digital records.
• Visiting project sites across Mumbai for coordination and operational follow-ups.
• Tracking pending tasks and ensuring timely closure.

Skills

Good communication skills

Coordination skills

Organisational abilities

Follow-up abilities

Basic knowledge of Excel

Education

Graduate in any stream

Job description

Job Summary

We are looking for a responsible and organised Post Sales Operations Executive to assist in post‑sales coordination, documentation, and operational follow‑ups across projects in Mumbai. The role involves coordinating between customers, accounts team, site teams, and internal departments to ensure smooth execution of post‑sales processes.

The candidate should be detail‑oriented, proactive and comfortable travelling across project sites in Mumbai whenever required.

Key Responsibilities

• Handling post‑sales documentation and customer paperwork
• Coordinating with customers for pending documents, agreements, payments, and signatures
• Maintaining and organising physical and digital records
• Regularly updating the accounts team regarding payment status and documentation
• Coordinating with internal data entry and backend teams for accurate record maintenance
• Visiting project sites across Mumbai for coordination and operational follow‑ups
• Tracking pending tasks and ensuring timely closure
• Assisting senior management in day‑to‑day operational coordination
• Maintaining MIS reports and customer status updates
• Supporting smooth handover and customer servicing processes

Requirements

• Graduate in any stream
• 2–5 years of experience in real estate post‑sales / backend operations preferred
• Good communication and coordination skills
• Strong organisational and follow‑up abilities
• Basic knowledge of Excel, email drafting, and documentation handling
• Comfortable with travelling across Mumbai for site visits
• Ability to work in a fast‑paced environment

Preferred Qualities

• Responsible and dependable
• Attention to detail
• Good paperwork and file management skills
• Ability to coordinate across multiple teams
• Professional and well‑presented

Location

Mumbai

Employment Type

• Full‑time