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APM Terminals is seeking an experienced administrator to lead end-to-end admin operations, coordinating workflow and onboarding, ensuring documentation compliance, and driving data-informed decisions to improve SLA performance.
The role covers asset lifecycle management, policy implementation, reporting, and vendor SLA management, with emphasis on cost efficiency and safety standards across the site.
Lead end-to-end admin operations, ensuring day-to-day management of admin activities, team workflow coordination, provider onboarding, documentation compliance, and smooth operational execution. Assist in planning new initiatives and programmes while managing admin operations in line with applicable codes of practice and Maersk ethos. Utilize operational metrics and data analysis to enhance team efficiency, improve SLA compliance, and support effective decision-making.
Organize the end-to-end admin asset lifecycle, including maintenance of admin assets and infrastructure, implementation of automated tracking systems, and reduction of Time-to-Repair/replacement.
Utilized data analytics to identify skill gaps, design targeted training programmes, increase manpower productivity, ensure optimal deployment, and enable cost-effective usage of materials, manpower and equipment. Drive Total Cost of Ownership (TCO) initiatives for admin assets: Usage optimization, cost benchmarking, AMC contract rationalization. Identify and execute cost-saving projects ( /move impact). Build MIS for: Maintenance cost trends and Cost per equipment.
Standardized admin policy documentation and compliance procedures, maintained all required documents including logbooks, ensured adherence to SOPs, supported regulatory compliance, and implemented best practices across admin operations.
Generated weekly metrics and statutory reports on admin operations, maintained systems for receipt and dispatch of goods, and ensured effective stock control of housekeeping, stationery, and other admin-related items procured for the site.
Optimized vendor contract negotiations, ensured timely contract renewals for admin services, maintained contracts, documents, warranty certificates and claims, enabled timely vendor payments, and ensured cab service SLA compliance while maintaining high-quality operational support.
Established and implemented effective housekeeping practices at site, ensured all admin-related activities were performed as per safety norms, and supported overall site administration through structured processes and continuous monitoring.
Postgraduate, Preferred - MBA
Proficient in MS Office, Knowledge of SAP/IFS or similar ERP systems. Knowledge/ Hands on experience on Data Analysis, AI, Power BI, Autocad, MS Projects will be an advantage.
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