Shift Manager - DC Operations

Larsen & Toubro-Vyoma; Chennai District; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Larsen & Toubro-Vyoma is seeking an experienced Data Center Operations professional to oversee 24x7 electrical, mechanical and IBMS infrastructure and ensure uptime.

Role focuses on incident management, preventive/predictive maintenance, vendor coordination, and ISO compliance within Chennai data center operations.

Qualifications

• Diploma/BE/B-Tech in Electrical Engineering or Mechanical Engineering.
• CDCP certification preferred.
• Experience in data center operations is desirable.

Responsibilities

• Ensure 100% uptime of data center operations.
• Manage 24x7 DC operations and rotational shifts.
• Coordinate with OEMs/Vendors for routine PM/BM activities.
• Prepare incident reports and root cause analyses (RCA).
• Maintain SOP, EOP, MOP and ensure statutory compliance.
• Manage power provisioning and customer SLA.
• Oversee IBMS and DCIM related activities and audits.

Skills

Strong communication

Presentation skills

Incident management

Problem identification

IBMS and DCIM experience

Education

Diploma/BE/B-Tech in Electrical or Mechanical Engg

CDCP certification preferred

Tools

GIS

Transformers

DG

UPS

PDU

Chiller

PAHU

Firefighting systems

Job description

Responsible for 24*7 Data Center Operations by managing electrical, mechanical and IBMS infrastructure, which includes GIS substation, Transformers, MV panels, DG, LT panels, UPS, Battery Banks, SMPS, PDU, Chillers, PAHU, Motors, Lightning arrestors, Earth Pits, Diesel Engines, CPM, VRF, Valves, VFD, Ventilation systems, CHW pipes, Pumps, Hydrant system, Plumbing, Containment, FAS, Fire detection system, FSS, VESDA, WLD, RRS, PAS, CCTV etc…

Role Description

Key Responsibilities

• Responsible to ensure 100% uptime of datacenter
• Responsible for 24*7 DC operations
• Ability to work on 24*7 rotational shifts
• Manage shift team to ensure 24*7 operations and uptime of data center
• Identify opportunities in optimizing energy for better PUE
• Responsible for Preventive, Predictive & Breakdown maintenance
• Coordinate with OEMs/Vendors for routine PM and BM activities
• Coordinate with customer for day-to-day activities
• Responsible for daily/weekly/monthly reports to Management and customer
• Responsible to prepare incident report and RCA
• Ensure SOP, EOP, MOP being meticulously followed in DC operations
• Responsible for statutory compliance
• Coordinate with Electricity, CEIG, PCB etc… officials whenever required
• Manage customer SLA
• Manage customer escalation on time for closure
• Manage power provisioning and customer delivery
• Responsible for maintain and manage ISO standards
• Coordinate for risk identification, mitigations programs
• Responsible for training to site team
• Coordination for audits and compliance requirement
• Responsible for mechanical safety practices in site
• Assets management
• Responsible for uptime and availability of Data Center
• Raise Change request and for site related activity
• Responsible for PUE & WUE of data center

Qualifications and Experience

EDUCATIONAL QUALIFICATIONS:

(Diploma, Degree, Certification CDCP preferred)

Diploma/BE/B-Tech or equivalent in Electrical Engg/ Mechanical Engg

RELEVANT EXPERIENCE: (no. of years of technical, functional, and/or leadership experience or specific exposure required)

• 5-8 Years of relevant hands‑on experience in data center operations
• Should have vast experience in trouble shooting and maintenance of GIS, Transformers, DG, UPS, PDU, Chiller, PAHU, Firefighting systems etc…
• Experience in handling multiple OEMs/Vendors
• Strong communication and presentation skills
• Excellent problem identification and incident management skills
• Exposure and working experience in IBMS and DCIM systems