Shift Operations Manager

AdaniConneX; Hyderabad; On-site; INR 1,000,000 - 1,600,000; Full time

Job summary

AdaniConneX is seeking a Shift Manager to oversee data center operations and maintenance of critical electrical, mechanical, and HVAC systems, ensuring high availability, reliability and SLA adherence for customer infrastructure.

You will lead shift teams, coordinate with vendors, monitor control room activities, and drive incident resolution and uptime improvements while maintaining safety and regulatory compliance.

Qualifications

• Bachelor's degree in Electrical/Mechanical Engineering or related field.
• 5-10 years of experience in Data Center / Critical Infrastructure Operations.
• Strong expertise in electrical, HVAC, and mechanical systems.

Responsibilities

• Manage end-to-end operations of electrical systems including UPS, switchgear, and PDUs.
• Oversee mechanical systems such as chillers, pumps, and HVAC to ensure optimal performance and efficiency.
• Ensure uptime and proper functioning of DG sets, fuel systems, and firefighting systems.
• Ensure adherence to ISO standards, safety norms, and SLA commitments.
• Maintain documentation, audits, and compliance reporting.
• Lead and supervise shift teams, ensuring smooth handovers and operational continuity.
• Monitor control room activities and respond to incidents proactively.
• Handle incident reporting, RCA, and resolution within defined timelines.
• Drive initiatives to improve uptime and reduce downtime.
• Manage vendors for maintenance, contracts, and service delivery.
• Build strong relationships with clients and internal stakeholders.
• Oversee site billing and cost tracking, ensuring accuracy and timely submission.
• Support budgeting and capacity planning activities.
• Identify and implement process improvements and efficiency enhancement initiatives.

Skills

Electrical systems

HVAC

Mechanical systems

Education

Bachelor's degree in Electrical / Mechanical Engineering or related field

Job description

Role Overview:

The Shift Manager will be responsible for ensuring seamless operations and maintenance of critical infrastructure within the AdaniConneX Data Center. The role focuses on maintaining high availability, reliability, and efficiency of electrical, mechanical, and HVAC systems while ensuring SLA adherence and customer satisfaction.

Qualifications & Experience:

• Bachelors Degree in Electrical / Mechanical Engineering or related field
• 5 - 10 years of experience in Data Center / Critical Infrastructure Operations
• Strong expertise in electrical, HVAC, and mechanical systems

Key Responsibilities:

• Operations & Maintenance:
  • Manage end-to-end operations of electrical systems including UPS, switchgear, and power distribution units (PDUs)
  • Oversee mechanical systems such as chillers, pumps, and HVAC to ensure optimal performance and efficiency
  • Ensure uptime and proper functioning of DG sets, fuel systems, and firefighting systems
• Compliance & Governance:
  • Ensure adherence to ISO standards, safety norms, and SLA commitments
  • Maintain documentation, audits, and compliance reporting
• Shift Management:
  • Lead and supervise shift teams, ensuring smooth handovers and operational continuity
  • Monitor control room activities and respond to incidents proactively
• Incident & Performance Management:
  • Handle incident reporting, RCA, and resolution within defined timelines
  • Drive initiatives to improve uptime and reduce downtime
• Vendor & Stakeholder Management:
  • Manage vendors for maintenance, contracts, and service delivery
  • Build strong relationships with clients and internal stakeholders
• Billing & Cost Management:
  • Oversee site billing and cost tracking, ensuring accuracy and timely submission
  • Support budgeting and capacity planning activities
• Continuous Improvement:
  • Identify and implement process improvements and efficiency enhancement initiatives

  Technical Competencies:

  • Operations & Infrastructure Management
  • Incident & Crisis Management
  • Capacity Planning
  • Compliance & Policy Management
  • Data Analysis & Reporting
  • Budget Management
  • Vendor & Client Management

  Candidates with relevant experience in data center can connect at [e-mail] OR 9898791075