Shift Manager

Iron Mountain; Navi Mumbai; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Iron Mountain is seeking a highly capable Shift Manager to join our Operations team. This role is based in Mumbai and reports to the Operations Manager.

You will lead the shift team to ensure 100% availability of Data Center infrastructure through planning, organization, supervision, and execution of maintenance and operational activities. The ideal candidate has 7-15 years in DC operations and a diploma in Electrical.

Qualifications

• 7-15 years of data center operations experience.
• Strong knowledge of civil, HT/LT electrical, DGs, fire alarm, HVAC, and DC infrastructure.
• Demonstrated ability to lead teams and manage budgets.

Responsibilities

• Lead shift team to ensure 100% uptime and proper maintenance planning.
• Coordinate incident response, RCA, MOPs, and asset tracking with vendors.

Skills

DC operations

Team leadership

Vendor management

Budget adherence

Education

Diploma in Electrical Engineering

Job description

Job Summary

Iron Mountain is seeking a highly capable Shift Manager to join our Operations team. This role is based in Mumbai and reports to the Operations Manager.

In this role, you will be responsible for leading the shift team to ensure 100% availability of Data Center (DC) infrastructure through effective planning, organization, supervision, and execution of all maintenance and operational activities.

What You’ll Do (Responsibilities)

• Operational Leadership & Maintenance: Lead the shift team, efficiently deploy manpower, and oversee the planning, organizing, and supervising of operations and maintenance for the DC building's key systems, including Electrical (HT/LT), DGs, HVAC (Heating, Ventilation, and Air Conditioning), Fire Alarm System, BMS (Building Management System), and physical security processes.
• Incident and Asset Management: Coordinate the response to all complaints and emergency situations, following the process of Incident Management, preparing Method of Procedures (MOPs) for change management, and conducting Root Cause Analysis (RCA) with timely closure of recommendations. You will also manage assets, including tracking PPM (Planned Preventive Maintenance) completion and coordinating with vendors.

What You’ll Bring (Skills & Qualifications)

• 7-15 years of experience in Data Center (DC) operations.
• Strong knowledge of the operation and maintenance of Civil, HT/LT Electrical system, DGs (Diesel Generators), Fire Alarm System, HVAC systems, and other critical DC infrastructure.
• Proven ability in team leadership, vendor management, and carrying out activities that adhere to CAPEX (Capital Expenditure) and OPEX (Operational Expenditure) budgets.
• Minimum Diploma or similar qualification in Electrical.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail].

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, click here.

Requisition: J0105077