Centre of Excellence (Policy/Process and audit support) - AM/DM

Paytm; Dadri; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Paytm is seeking a Procurement Excellence Lead to strengthen governance and process standardization across the Purchase function in India. The role focuses on P2P/S2P governance, analytics, audit readiness, automation, and cross-functional transformation with Finance, IT, Legal and Risk teams.

You will drive dashboards, cost optimization, supplier performance, and risk controls while leading continuous improvement initiatives and procurement training programs.

Qualifications

• 5–7 years in Procurement Excellence, COE, Governance, P2P Transformation, or Analytics.
• Experience in technology, fintech, e-commerce, BFSI, telecom, or large corporate environment preferred.
• MBA/PGDM preferred.

Responsibilities

• Develop and maintain procurement policies, SOPs, process controls, templates and approval frameworks.
• Drive governance across PR RFQ Evaluation Negotiation Approval PO SRN/GRN Invoice lifecycle.
• Monitor PR/PO compliance, RFQ coverage, LPP adherence, retrospective procurement, and process deviations.
• Develop procurement dashboards covering spend, savings, cycle time, vendor performance, ageing and compliance.
• Drive savings and cost optimization through benchmarking, rate contracts, demand aggregation, vendor rationalization and negotiations.
• Coordinate internal/external audits and ensure timely closure of procurement observations.
• Identify and implement automation and digitization opportunities across procurement processes and systems.
• Establish vendor governance, performance management, and procurement risk-control frameworks.
• Work closely with Business, Finance, IT, Legal, Project, Operations, Risk, and Compliance teams.
• Drive procurement training, process improvement initiatives and continuous improvement projects.

Skills

Procurement governance

S2P/P2P

Strategic sourcing

Spend analytics

Advanced Excel

Power BI/Tableau

ERP/Procurement Tools

Education

Bachelor's degree or MBA

Job description

Role Overview

Responsible for strengthening procurement governance, process excellence, analytics, compliance, standardization and continuous improvement across the Purchase function. The role will drive P2P/S2P governance, procurement MIS, audit readiness, process automation and cross-functional procurement transformation.

Key Responsibilities

• Develop and maintain procurement policies, SOPs, process controls, templates and approval frameworks.
• Drive governance across PR RFQ Evaluation Negotiation Approval PO SRN/GRN Invoice lifecycle.
• Monitor PR/PO compliance, RFQ coverage, LPP adherence, retrospective procurement, and process deviations.
• Develop procurement dashboards covering spend, savings, cycle time, vendor performance, ageing and compliance.
• Drive savings and cost optimization through benchmarking, rate contracts, demand aggregation, vendor rationalization and negotiations.
• Coordinate internal/external audits and ensure timely closure of procurement observations.
• Identify and implement automation and digitization opportunities across procurement processes and systems.
• Establish vendor governance, performance management, and procurement risk-control frameworks.
• Work closely with Business, Finance, IT, Legal, Project, Operations, Risk, and Compliance teams.
• Drive procurement training, process improvement initiatives and continuous improvement projects.

Key KPIs

• P2P/S2P compliance and reduction in process deviations
• PR-to-PO cycle-time improvement
• Savings and cost avoidance
• Audit and compliance closure
• Vendor performance and risk compliance
• Automation and process improvement initiatives
• Accuracy and timeliness of procurement MIS

Qualification Experience

• Graduate in Engineering, Commerce, Business, Supply Chain, or related discipline. MBA/PGDM preferred.
• 5-7 years in Procurement Excellence, COE, Governance, P2P Transformation, or Analytics.
• Experience in technology, fintech, e-commerce, BFSI, telecom, or large corporate environment preferred.

Key Skills

• Procurement Governance | S2P/P2P | Strategic Sourcing | Spend Analytics
• Advanced Excel | Power BI/Tableau | ERP/Procurement Tools
• SOP Process Design | Audit Compliance | Vendor Management
• Process Automation | Cost Optimization | Stakeholder Management

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.