Services Executive

Job Vista; Surat; On-site; INR 167,000 - 279,000; Full time

Job summary

Job Vista is hiring Services Executives across Gujarat for electrical and instrumentation businesses. Roles are based in Surat with openings also in Ahmedabad, Vadodara and Vapi. You will coordinate service calls, support customers and keep equipment working.

Freshers are welcome; ITI or diploma in electrical/electronics is suitable, and graduates in any stream may apply. This is a customer-facing field role with travel to client sites.

Qualifications

• Freshers are welcome; ITI or diploma in electrical/electronics is suitable.
• Graduate degree in any stream is acceptable.
• Technicians seeking a move to a customer-facing role are encouraged to apply.

Responsibilities

• Receive service requests from customers and schedule visits with engineers and technicians.
• Visit client sites for installation, commissioning and service checks as needed.
• Track every complaint until it is resolved and update the customer on progress.
• Maintain service records, warranty details and spare part requirements.
• Prepare service reports and quotations for repairs and annual maintenance contracts.
• Gather customer feedback and pass useful points to sales and technical teams.
• Order and track spare parts and coordinate with stores for timely replacement.

Skills

After-sales service

Customer support

Service call scheduling

Basic electrical knowledge

Complaint handling

Route planning

Education

ITI / Diploma in electrical or electronics

Graduate degree in any stream

Tools

MS Excel

Job description

Electrical and Instrumentation Udhna, Surat 24 October, 2026 ₹15,000–25,000 a month

Good after-sales service keeps customers loyal, and Job Vista is hiring Services Executives across Gujarat for electrical and instrumentation businesses. You will coordinate service calls, support customers and keep their equipment working.

Key responsibilities

• Receive service requests from customers and schedule visits with engineers and technicians.
• Visit client sites for installation, commissioning and service checks as needed.
• Track every complaint until it is resolved and update the customer on progress.
• Maintain service records, warranty details and spare part requirements.
• Prepare service reports and quotations for repairs and annual maintenance contracts.
• Gather customer feedback and pass useful points to the sales and technical teams.
• Order and track spare parts and coordinate with the stores for timely replacement.

Who can apply

Freshers are welcome and experienced service professionals are encouraged to apply. An ITI, diploma in electrical or electronics, or a graduate degree in any stream is suitable. Technicians who want to move into a customer-facing role are encouraged to apply.

Skills that help

Basic electrical and instrument knowledge, calm complaint handling, clear phone communication, Excel for tracking, route planning and a readiness to travel to customer sites all help in this role.

Work locations

Roles are based in Surat and also in Ahmedabad, Vadodara and Vapi, where customers of industrial equipment are located.

Salary and growth

Pay depends on your skills and experience, and the range shown on this page is a guide. A good service record can lead to senior service engineer, service coordinator and service manager positions.

Job Skills

• After-sales service
• Customer support
• Service call scheduling
• Basic electrical knowledge
• Complaint handling
• Service reports
• MS Excel