ServiceNow Technical Architect

Tata Consultancy Services; Chennai District; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

TCS seeks an experienced Senior ServiceNow Architect in Chennai to lead architecture, integrations, and platform optimization for ITOM/ITSM solutions. You will design scalable ServiceNow deployments, oversee MID Server configurations, and drive technical implementations end-to-end.

The role requires deep knowledge of ITSM, ITAM, CMDB governance, and the CSDM framework, with a focus on performance tuning and platform reliability. Chennai-based, on-site opportunity.

Qualifications

• 8+ years of ServiceNow experience with strong expertise in ITOM, CMDB, Discovery, and Service Mapping.
• Hands-on experience in ServiceNow architecture, integrations, MID Server configuration, and orchestration.
• Strong understanding of ITSM, ITAM, CMDB governance, and CSDM framework.
• Ability to design scalable ServiceNow solutions and lead technical implementations.
• Strong troubleshooting, performance tuning, and platform optimization skills.
• CSA and CIS certifications in ITOM/ITSM preferred.
• 15 years of full-time education

Skills

ServiceNow experience

Architecture

Integrations

MID Server

Orchestration

ITSM

ITAM

CMDB governance

CSDM framework

Solution design

Technical leadership

Troubleshooting

Performance tuning

Platform optimization

Education

CSA Certification in ITOM/ITSM

CIS Certification in ITOM/ITSM

15 years of full-time education

Job description

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.

Experience Range: 10 – 14 Yrs

What we are looking for

Must Have

• 8+ years of ServiceNow experience with strong expertise in ITOM, CMDB, Discovery, and Service Mapping.
• Hands-on experience in ServiceNow architecture, integrations, MID Server configuration, and orchestration.
• Strong understanding of ITSM, ITAM, CMDB governance, and CSDM framework.
• Ability to design scalable ServiceNow solutions and lead technical implementations.
• Strong troubleshooting, performance tuning, and platform optimization skills.
• CSA and CIS certifications in ITOM/ITSM preferred.
• 15 years of full-time education