ServiceNow Principal Lead

RiverSource Life Insurance Company; Dadri; Híbrido; INR 4.200.000 - 7.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Cab Facility provided

Descripción de la vacante

Ameriprise India LLP seeks a ServiceNow Principal Lead to design, develop, and implement ServiceNow solutions. You will lead a team of developers, guide best practices, and collaborate with Business Analysts to translate requirements into technical solutions.

The role emphasizes Agile adoption, code reviews, and system integration across enterprise platforms. The ideal candidate has 9–12 years of software development experience, strong communication skills, and certifications in ServiceNow.

Formación

• Bachelor’s degree in computer science, engineering, business, or comparable studies
• 9–12 years of experience in Software Development
• Experience in ServiceNow ITSM modules Testing (IM, PM, CM, KM, ESS, Discovery Asset, Service Catalog, CMDB, GRC, HRSD)
• High awareness of software quality, strong analytical and conceptual skills
• Excellent documentation and communication skills and strong attention to detail required
• Demonstrate strong ability to evaluate constraints, risks, and dependencies
• ServiceNow Administrator Certification
• ServiceNow Developer Certification
• HRSD Micro Cert (Good to have)
• GRC Micro Cert (Good to have)
• 4+ years in a technical leadership role

Responsabilidades

• Lead the design, development, and implementation of ServiceNow solutions.
• Manage a team of developers, providing guidance and oversight to ensure best practices and quality standards.
• Collaborate with Business Analysts to translate business requirements into technical solutions.
• Drive the adoption of Agile methodologies within the development team.
• Conduct code reviews, enforce coding standards, and contribute to continuous improvement initiatives.
• Provide technical leadership in the integration of ServiceNow with other enterprise systems.
• Maintain up-to-date knowledge of ServiceNow features, with a focus on GRC and HRSD capabilities.
• Service Now Scripting experience – JavaScript, Angular JX, Jelly, XML, etc.
• Experienced in workflows, flow designer, script includes, client scripts, policies, etc.
• Design and implement ITSM Modules in ServiceNow, including Incident, Problem, Request, Change, Configuration Management, Service Portal.
• Preferred to have knowledge of HRSD, ITBM, GRC & ITOM
• Experienced in Service Now SOAP and REST Integration
• Good to have knowledge on Workspaces
• Exposure to Agile methodologies and drive adoption within the development team

Conocimientos

Leadership

Agile methodologies

Analytical skills

Communication skills

Team guidance

Educación

Bachelor’s degree in CS/Engineering/Business

ServiceNow Administrator Certification

ServiceNow Developer Certification

HRSD Micro Cert

GRC Micro Cert

Herramientas

ServiceNow ITSM

SOAP

REST integration

Workspaces

Flow Designer

Scripting: JavaScript

Descripción del empleo

ServiceNow Principal Lead### ServiceNow Principal LeadApply: Hybrid: Noida, Uttar Pradesh, India: Full time: Posted Today: End Date: October 31, 2026 (7 days left to apply): R26\\_4227**About Our Company**Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.**Job Description**Responsibilities · Lead the design, development, and implementation of ServiceNow solutions · Manage a team of developers, providing guidance and oversight to ensure best practices and quality standards are met. · Collaborate with Business Analysts to translate business requirements into technical solutions. · Drive the adoption of Agile methodologies within the development team. · Conduct code reviews, enforce coding standards, and contribute to continuous improvement initiatives. · Provide technical leadership in the integration of ServiceNow with other enterprise systems. · Maintain up-to-date knowledge of ServiceNow features, with a focus on GRC and HRSD capabilities · Service Now Scripting experience – JavaScript, Angular JX, Jelly, XML, etc. · Experienced in implementation of workflows, flow designer, script includes, client scripts, policies, etc. · Design and implement ITSM Modules in ServiceNow, including but not limited to Incident Management, Problem Management, Request Management, Change Management, Configuration Management, Service Portal. · Preferred to have knowledge of HRSD, ITBM, GRC & ITOM. · Experienced in Service Now SOAP and REST Integration · Good to have knowledge on Workspaces. · Ability to recognize potential and actual issues, need and opportunities for improvement in the implementation. · Ability to find defects and effectively report them. · Exposure to Agile methodologies and drive adoption within the development team**Responsibilities**· Lead the design, development, and implementation of ServiceNow solutions· Manage a team of developers, providing guidance and oversight to ensure best practices and quality standards are met.· Collaborate with Business Analysts to translate business requirements into technical solutions.· Drive the adoption of Agile methodologies within the development team.· Conduct code reviews, enforce coding standards, and contribute to continuous improvement initiatives.· Provide technical leadership in the integration of ServiceNow with other enterprise systems.· Maintain up-to-date knowledge of ServiceNow features, with a focus on GRC and HRSD capabilities· Service Now Scripting experience – JavaScript, Angular JX, Jelly, XML, etc.· Experienced in implementation of workflows, flow designer, script includes, client scripts, policies, etc.· Design and implement ITSM Modules in ServiceNow, including but not limited to Incident Management, Problem Management, Request Management, Change Management, Configuration Management, Service Portal.· Preferred to have knowledge of HRSD, ITBM, GRC & ITOM.· Experienced in Service Now SOAP and REST Integration· Good to have knowledge on Workspaces.· Ability to recognize potential and actual issues, need and opportunities for improvement in the implementation.· Ability to find defects and effectively report them.· Exposure to Agile methodologies and drive adoption within the development team **Required Qualifications:**· Bachelor’s degree in computer science, engineering, business, or comparable studies· 9-12 years of experience in Software Development.· Experience in ServiceNow ITSM modules Testing (IM, PM, CM, KM, ESS, Discovery Asset, Service Catalog, CMDB, GRC, HRSD)· High awareness of software quality, strong analytical and conceptual skills· Excellent documentation and communication skills and strong attention to detail required.· Demonstrate strong ability to evaluate constraints, risks, and dependencies.· ServiceNow Administrator Certification· ServiceNow Developer Certification· HRSD Micro Cert (Good to have)· GRC Micro Cert (Good to have)· 4+ years in a technical leadership role Location: Hyderabad /Gurugram/NoidaTimings: 2 PM till 10:30 PMCab Facility provided: Yes **In-Office Collaboration**We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process. **Full-Time/Part-Time**Full time**Timings**(4:45p-1:15a)**India Business Unit**AWMPO AWMP&S President's Office**Job Family Group**Technology*Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.**We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.*