Sr ServiceNow Platform Developer

Accendra Health, Inc; India; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Certifications and training programs

Professional development opportunities

Job summary

Accendra Health, Inc is seeking an experienced Senior ServiceNow Developer to lead the design and deployment of solutions across the ServiceNow platform. This role is integral in managing implementations and integrations, ensuring data integrity and security.

The ideal candidate will have a minimum of 6 years of experience, with expertise in ITSM, ITOM, and strong scripting skills. This is a full-time position based in India, offering significant growth opportunities.

Qualifications

• Minimum 6 years of hands-on experience in the ServiceNow platform.
• Solid knowledge in at least 4 key areas including ITSM, ITOM, and SPM.
• Proficient in core platform scripting and configuration.

Responsibilities

• Lead design and development of solutions across the ServiceNow platform.
• Work closely with stakeholders to understand and prioritize requirements.
• Drive integration strategies with enterprise systems.

Skills

JavaScript

ServiceNow scripting

Integration Hub

Flow Designer

Agile methodology

Education

BE/ BTech or ME/MTech/ BCA/MCA

Tools

ServiceNow

MID Server

PowerShell

Job description

Sr ServiceNow Platform DeveloperSkip to main content#Sr ServiceNow Platform Developer page is loaded## Sr ServiceNow Platform DeveloperApplylocations: 3610 Accendra Indiatime type: Full timeposted on: Posted Todayjob requisition id: REQ\_25\_27073At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To LifeTM.**Job Description**Owens & Minor is looking for a highly experienced and self-driven **Senior ServiceNow Developer** to lead the technical design, development, and delivery of scalable solutions across the ServiceNow platform. This role will serve as the technical anchor for the platform, managing end-to-end implementations, integrations, and continuous improvements across multiple business domains. This role demands a proactive leader who thrives in complex enterprise environments and has a proven track record in building scalable ServiceNow solutions.Become part of a dynamic team engaged across a wide spectrum of ServiceNow modules, including **ITSM, ITOM, SPM, ITAM (SAM & HAM), CSM, Integration Hub**, and **custom applications**. You'll gain hands-on experience in a robust and evolving ServiceNow ecosystem, opening the door to substantial growth opportunities.We are deeply invested in your professional development, providing access to **certifications, training programs**, and **learning credits** to support and advance your expertise in the ServiceNow platform.ESSENTIAL JOB FUNCTIONS:* Lead design and development of solutions across the platform.* Work closely with business stakeholders to understand requirements, prioritize features, and deliver scalable solutions.* Ensure platform compliance, data integrity, and security across implementations.* Drive integration strategies with enterprise systems using REST/SOAP APIs, Integration Hub, MID Server, and third-party connectors.* Research and create POCs, technical design documents, deployment plans and Test cases.* Translate complex business needs into practical, scalable ServiceNow solutions through Agile delivery: Analysis, Design, Coding, Testing, Training, and Operational Support.* Guide and mentor junior developers through regular code reviews and hands-on collaboration.* Perform scheduled cloning operations and ServiceNow upgrades.* Document new and existing solutions and configurations across the platform for improved troubleshooting and support.* Drive platform-wide initiatives for cost optimization, automation, and digital transformation across domains like CSM, HR, PMO, Facilities, Sourcing, and IT Operations etc.* Perform scheduled cloning operations and ServiceNow upgrades.* Document new and existing solutions and configurations across the platform for improved troubleshooting and support.**Qualifications**BE/ BTech, ME/MTech/ BCA/MCA* Minimum **6 years of hands-on experience** in designing and executing development strategies on the ServiceNow platform.* Solid working knowledge in at least **+4 key areas**, such as **ITSM, ITOM, ITAM (HAM & SAM), Service Portal, Employee Center, Integration Hub, HR Service Delivery, SPM**, and **CSM**.* Proficient in core platform scripting and configuration, including **Business Rules, Script Includes, Client Scripts, UI/Data Policies, UI Pages, UI Macros, ACLs, Fix Scripts, Database Views, Scheduled Jobs**, and **Custom Widgets**.* Strong experience with **Flow Designer** and **Decision Builder**, along with a good working knowledge of **Process Automation Designer** for building scalable, low/pro code workflows aligned with business processes.* In-depth experience using **Integration Hub** to streamline and enable **bi-directional data exchange** with external systems, improving interoperability and process efficiency.* Highly skilled in scripting languages and frameworks commonly used in ServiceNow, including **JavaScript, GlideScript, AngularJS, HTML, and CSS**. Experience with **Jelly** and **PowerShell** is a plus.* Proven experience implementing **secure integrations** with third-party tools using **MID Server, SSL, Basic Auth, Mutual Authentication, OAuth 2.0*** Capable of setting up and configuring **MID Servers** independently as required.* Experience in configuring new identity providers and enabling **Multi-Provider Single Sign-On (SSO)** to ensure secure and seamless user authentication across the platform.* Should have a solid understanding of the **Common Service Data Model (CSDM)** framework, with **deep expertise in CMDB population and normalization** using tools like **Discovery, Service Graph Connectors**, and third-party integrations such as **Flexera** to ensure data accuracy, consistency, and alignment with best practices.* Knowledge of **CMDB Data Certification** and **Attestation** processes is a plus, particularly in supporting data accuracy, compliance, and governance.* Demonstrated ability to design and develop **Scoped Applications**, ensuring scalability, maintainability, and governance.* Should have a good understanding of **OOB Workspaces** such as **SOW, Asset Workspace, CMDB Workspace**, and **Software Asset Workspace**, and be capable of implementing enhancements or identifying minor adjustments based on evolving business needs.* Strong **troubleshooting and optimization skills**, leveraging **Script Debugger, Script Tracer, logs, Transaction call chains/register**, and techniques for **slow query performance tuning**.* **Good to have**: Implementation experience with **Strategic Portfolio Management (SPM)** and **Customer Service Management (CSM)** modules.* **Good to have**: Experience in building **Conversational AI use cases** using **Virtual Agent** or third-party platforms like **Moveworks** to improve end-user engagement and automate service interactions.* Excellent work ethic and the ability to be a productive and reliable team member.* Excellent communication, analytical, and problem-solving skills.CERTIFICATIONS & KNOWLEDGE:* ServiceNow Administration certification (Must Have)* ServiceNow CIS one or more (Good to Have)* ITILIf you feel this opportunity could be the next step in your career, we encourage you to apply.Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.*Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.*