Servicenow Lead

Tekskills Inc.; Kolkata District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Tekskills Inc. is seeking an experienced ServiceNow Lead to drive platform strategy and governance. The role requires 10+ years of experience with ServiceNow, ITIL ITSM, and cross-functional collaboration across IT teams.

You will lead scripting, customizations, and integrations, ensuring reliable incident, problem, change, and service management processes. Based in Pune or Bangalore, the position demands strong communication and leadership skills.

Qualifications

• 5 - 8 years of experience working with ServiceNow.
• Proven experience in leading and managing a ServiceNow platform.
• Strong understanding of IT Service Management (ITSM) and ITIL frameworks.
• Experience with ServiceNow scripting, customizations, and integrations.
• Exceptional communication and interpersonal skills.
• Ability to work effectively with cross-functional teams and manage multiple priorities.
• ServiceNow certifications like Certified System Administrator, Certified Implementation Specialist, or equivalent are preferred.

Skills

ServiceNow Leadership

ITIL ITSM

Cross-functional Collaboration

Communication

Tools

ServiceNow

Scripting

Integrations

Job description

Role & responsibilities

Skill:Servicenow Lead

Experience:10+ years

Location:Pune/Bangalore

Notice period:Immediate

JD

Qualifications

• 5 - 8 years of experience working with ServiceNow.
• Proven experience in leading and managing a ServiceNow platform.
• Strong understanding of IT Service Management (ITSM) and ITIL frameworks.
• Experience with ServiceNow scripting, customizations, and integrations.
• Exceptional communication and interpersonal skills.
• Ability to work effectively with cross-functional teams and manage multiple priorities.
• ServiceNow certifications like Certified System Administrator, Certified Implementation Specialist, or equivalent are preferred.