Servicenow Lead

Tekskills Inc.; Chennai; On-site; INR 3,000,000 - 5,500,000; Full time

Job summary

Tekskills Inc. in India is seeking an experienced ServiceNow Lead to drive the ServiceNow platform, ITSM processes, and integrations. You will lead a team, coordinate with cross-functional groups, and ensure delivery against priorities.

The role requires 10+ years of hands-on ServiceNow experience, strong ITIL understanding, and excellent communication. Immediate notice period and willingness to work onsite in Pune or Bangalore are expected.

Qualifications

• Extensive experience with ServiceNow platform administration and development (5-8 years as per the ad)
• Strong understanding of ITSM processes and ITIL framework
• Excellent communication and stakeholder management across cross-functional teams

Responsibilities

• Lead and manage the ServiceNow platform and teams
• Drive ITSM/ITIL process improvements and integrations
• Collaborate with cross-functional teams to deliver priorities on time

Skills

ServiceNow

ITSM

ITIL

Leadership

Integrations

Job description

Role & responsibilities

Skill:Servicenow Lead

Experience:10+ years

Location:Pune/Bangalore

Notice period:Immediate

JD

Qualifications

• 5 - 8 years of experience working with ServiceNow.
• Proven experience in leading and managing a ServiceNow platform.
• Strong understanding of IT Service Management (ITSM) and ITIL frameworks.
• Experience with ServiceNow scripting, customizations, and integrations.
• Exceptional communication and interpersonal skills.
• Ability to work effectively with cross-functional teams and manage multiple priorities.
• ServiceNow certifications like Certified System Administrator, Certified Implementation Specialist, or equivalent are preferred.