Servicenow Administrator

E Solutions; Pune District, Bengaluru; Hybrid; INR 3,500,000 - 6,000,000; Full time

Job summary

E Solutions is seeking a ServiceNow Tech Lead to spearhead ITOM initiatives in a multinational enterprise. The role requires hands-on leadership in CMDB, Discovery, ITOM Visibility, and Service Mapping, with strong experience in MID Servers and related patterns.

You will drive architecture, design, and implementation with cross-functional teams while managing stakeholder expectations. The successful candidate will bring 7+ years of ServiceNow experience, deep technical skills, and excellent

Qualifications

• 7+ years of ServiceNow hands-on experience required.
• Strong CMDB, Discovery, ITOM Visibility, and Service Mapping expertise.
• Experience with MID Servers, Discovery Patterns, IRE, CMDB Health Dashboard, and Data Manager.
• Good knowledge of Windows/Linux, networks, databases, virtualization, and cloud platforms.
• Excellent troubleshooting, communication, and stakeholder management skills.

Responsibilities

• Lead enterprise ITOM initiatives using ServiceNow.
• Provide hands-on leadership and guidance to delivery teams.
• Collaborate with stakeholders to align ITOM roadmaps.

Skills

ServiceNow

CMDB

Discovery

ITOM

Service Mapping

MID Servers

Discovery Patterns

IRE

CMDB Health

Data Manager

Windows/Linux

Networks

Databases

Virtualization

Cloud Platforms

Troubleshooting

Communication

Stakeholder Mgmt

Job description

Job Title: ServiceNow Tech Lead

• Experience: 7+ Years of Relevant ServiceNow Experience
• Location: Bangalore / Pune
• Employment Type: Full-time

Job Description

We are looking for an experienced ServiceNow Tech Lead with strong hands-on expertise in CMDB, Discovery, ITOM, and Service Mapping to lead enterprise ITOM initiatives.

Required Skills:

• 7+ years of relevant hands-on ServiceNow experience (mandatory).
• Strong expertise in CMDB, Discovery, ITOM Visibility, and Service Mapping.
• Experience with MID Servers, Discovery Patterns, IRE, CMDB Health Dashboard, and Data Manager.
• Good understanding of Windows/Linux, networks, databases, virtualization, and cloud platforms.
• Strong troubleshooting, communication, and stakeholder management skills.

Preferred Certifications:

ServiceNow CSA, CIS-Discovery, CIS-Service Mapping.

Note:

Candidates with less than 7 years of relevant ServiceNow experience will not be considered.