Servicenow ITOM Specialist

Tekskills Inc.

Mumbai

On-site

INR 400,000 - 700,000

Full time

8 days ago

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Job summary

Tekskills Inc. in Mumbai is seeking a senior CMDB/ITOM specialist with 10+ years in CMDB/ITOM roles and 5+ years’ hands-on experience with ServiceNow CMDB.

The ideal candidate will demonstrate deep expertise in the CSDM framework, Service Mapping, Discovery, and Service Graph Connectors along with CI normalization and reconciliation. The role requires building CMDBs for hybrid cloud environments, enterprise-scale infrastructure, and critical business applications, plus a strong grasp of ITSM,

Qualifications

10+ years in CMDB / Configuration Management / ITOM roles.
5+ years hands-on experience with ServiceNow CMDB.
Strong expertise in CSDM framework, Service Mapping, Discovery, Service Graph Connectors, CI normalization and reconciliation.
Experience building CMDB for Hybrid cloud environments, Enterprise-scale infrastructure, and Business applications.
Strong understanding of ITSM processes, ITOM, AIOps and observability.
Experience running CMDB governance and certification programs.

Responsibilities

10+ years in CMDB / Configuration Management / ITOM roles
5+ years hands-on experience with ServiceNow CMDB
Strong expertise in CSDM framework
Service Mapping
Discovery
Service Graph Connectors
CI normalization and reconciliation
Experience building CMDB for Hybrid cloud environments
Enterprise-scale infrastructure
Business applications
Strong understanding of ITSM processes
ITOM
AIOps and observability
Experience running CMDB governance and certification programs

Skills

ServiceNow Platform

CSDM

CMDB

Configuration management

Job description

Role & responsibilities Description:

10+ years in CMDB / Configuration Management / ITOM roles. 5+ years hands-on experience with ServiceNow CMDB. Strong expertise in CSDM framework, Service Mapping, Discovery, Service Graph Connectors, CI normalization and reconciliation. Experience building CMDB for Hybrid cloud environments, Enterprise-scale infrastructure, and Business applications. Strong understanding of ITSM processes, ITOM, AIOps and observability. Experience running CMDB governance and certification programs.

Responsibilities