Servicenow ITOM Specialist

Tekskills Inc.

Chennai

On-site

INR 2,500,000 - 5,000,000

Full time

9 days ago

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Job summary

Tekskills Inc. seeks an experienced CMDB/ITOM specialist to lead and implement ServiceNow CMDB across hybrid cloud environments. You will drive CI normalization, data quality, and governance, leveraging CSDM, Service Mapping and Discovery to deliver enterprise-scale visibility.

Ideal candidates bring 10+ years in CMDB/ITOM, deep ITSM understanding, and hands-on ServiceNowCMDB with governance programs. This role offers challenging projects in Chennai, India with opportunities for growth and

Qualifications

  • 10+ years in CMDB/Configuration Management/ITOM roles
  • 5+ years hands-on experience with ServiceNow CMDB
  • Strong expertise in CSDM framework, Service Mapping and Discovery
  • Experience building CMDB for Hybrid cloud environments and enterprise-scale infrastructure

Responsibilities

  • 10+ years in CMDB/Configuration Management/ITOM roles
  • 5+ years hands-on experience with ServiceNow CMDB
  • Strong expertise in CSDM framework
  • Service Mapping
  • Discovery
  • Service Graph Connectors
  • CI normalization and reconciliation
  • Experience building CMDB for Hybrid cloud environments
  • Enterprise-scale infrastructure
  • Business applications
  • Strong understanding of ITSM processes
  • ITOM
  • AIOps and observability
  • Experience running CMDB governance and certification programs

Skills

ServiceNow Platform
CSDM
CMDB
Configuration management

Job description

Role & responsibilities Description:

10+ years in CMDB / Configuration Management / ITOM roles. 5+ years hands-on experience with ServiceNow CMDB. Strong expertise in CSDM framework, Service Mapping, Discovery, Service Graph Connectors, CI normalization and reconciliation. Experience building CMDB for Hybrid cloud environments, Enterprise-scale infrastructure, and Business applications. Strong understanding of ITSM processes, ITOM, AIOps and observability. Experience running CMDB governance and certification programs.

Responsibilities
  • 10+ years in CMDB / Configuration Management / ITOM roles
  • 5+ years hands-on experience with ServiceNow CMDB
  • Strong expertise in CSDM framework
  • Service Mapping
  • Discovery
  • Service Graph Connectors
  • CI normalization and reconciliation
  • Experience building CMDB for Hybrid cloud environments
  • Enterprise-scale infrastructure
  • Business applications
  • Strong understanding of ITSM processes
  • ITOM
  • AIOps and observability
  • Experience running CMDB governance and certification programs
Skills
  • ServiceNow Platform
  • CSDM
  • CMDB
  • Configuration management
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