Servicenow ITOM Specialist

Tekskills Inc.

Delhi

On-site

INR 500,000 - 750,000

Full time

8 days ago

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Job summary

Tekskills Inc. in Delhi seeks a senior CMDB/ITOM specialist with deep expertise in ServiceNow CMDB and CSDM to lead governance, design, and implementation for hybrid cloud environments.

The role requires hands-on experience with discovery, service mapping, and CI normalization, along with strong knowledge of ITSM processes and observability practices.

Qualifications

10+ years in CMDB / Configuration Management / ITOM roles.
5+ years hands-on experience with ServiceNow CMDB.
Strong expertise in CSDM framework, Service Mapping, Discovery, Service Graph Connectors, CI normalization and reconciliation.

Responsibilities

10+ years in CMDB / Configuration Management / ITOM roles
5+ years hands-on experience with ServiceNow CMDB
Strong expertise in CSDM framework
Service Mapping
Discovery
Service Graph Connectors
CI normalization and reconciliation
Experience building CMDB for Hybrid cloud environments
Enterprise-scale infrastructure
Business applications
Strong understanding of ITSM processes
ITOM
AIOps and observability
Experience running CMDB governance and certification programs

Skills

ServiceNow Platform

CSDM

CMDB

Configuration management

Job description

Role & responsibilities Description:

10+ years in CMDB / Configuration Management / ITOM roles. 5+ years hands-on experience with ServiceNow CMDB. Strong expertise in CSDM framework, Service Mapping, Discovery, Service Graph Connectors, CI normalization and reconciliation. Experience building CMDB for Hybrid cloud environments, Enterprise-scale infrastructure, and Business applications. Strong understanding of ITSM processes, ITOM, AIOps and observability. Experience running CMDB governance and certification programs.

Responsibilities