Servicenow Professional

Tekskills Inc.; Kolkata District; Hybrid; INR 1,800,000 - 2,600,000; Full time

Job summary

Tekskills Inc. in PAN India is seeking a seasoned ServiceNow CMDB / ITOM Specialist to lead integration, configuration, and governance. The role demands depth in CMDB design, CSDM alignment, service mapping, discovery, and data reconciliation across hybrid cloud and enterprise infra.

You will collaborate with ITSM/ITOM teams, implement governance, certifications, and leverage AIOps to improve observability and reliability.

Qualifications

• Hands-on 5+ years with ServiceNow CMDB.
• Experience implementing the CSDM framework.
• Proficient in Service Mapping, Discovery, and Graph Connectors.
• Expert in CI normalization and reconciliation.
• CMDB governance and certification processes.
• Strong ITSM/ITOM knowledge and incident management.
• Understanding of AIOps and Observability within hybrid cloud.

Skills

ServiceNow CMDB

CSDM framework

Service Mapping & Discovery

Service Graph Connectors

CI normalization & reconciliation

CMDB governance & certification

ITSM, ITOM knowledge

AIOps & Observability

Hybrid cloud & enterprise infra

Job description

Hiring: ServiceNow CMDB / ITOM Specialist

Location: PAN India
Experience: 10+ Years

Mode: Hybrid

Mandatory: ServiceNow Platform, ITOM, CMDB, CSDM, Configuration Management

Skills Required

• ServiceNow CMDB (5+ years hands-on)
• CSDM framework
• Service Mapping & Discovery
• Service Graph Connectors
• CI normalization & reconciliation
• CMDB governance & certification
• ITSM, ITOM knowledge
• AIOps & Observability understanding
• Experience in hybrid cloud & enterprise infrastructure