Servicenow ITOM Specialist
Tekskills Inc.
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Job summary
Tekskills Inc. in Hyderabad, India is seeking a senior CMDB/ITOM specialist with 10+ years in configuration management and 5+ years hands-on ServiceNow CMDB.
You will drive CMDB design, governance, and tooling to support hybrid cloud environments and enterprise applications. You will leverage expertise in CSDM, Service Mapping, Discovery, and CI reconciliation, ensuring data quality, observability, and alignment with ITSM processes.
Qualifications
- 10+ years in CMDB / Configuration Management / ITOM roles.
- 5+ years hands-on experience with ServiceNow CMDB.
- Strong expertise in CSDM framework, Service Mapping, Discovery, Service Graph Connectors, CI normalization and reconciliation.
- Experience running CMDB governance and certification programs.
Responsibilities
- 10+ years in CMDB / Configuration Management / ITOM roles
- 5+ years hands-on experience with ServiceNow CMDB
- Strong expertise in CSDM framework
- Service Mapping
- Discovery
- Service Graph Connectors
- CI normalization and reconciliation
- Experience building CMDB for Hybrid cloud environments
- Enterprise-scale infrastructure
- Business applications
- Strong understanding of ITSM processes
- ITOM
- AIOps and observability
- Experience running CMDB governance and certification programs
Skills
Job description
10+ years in CMDB / Configuration Management / ITOM roles. 5+ years hands-on experience with ServiceNow CMDB. Strong expertise in CSDM framework, Service Mapping, Discovery, Service Graph Connectors, CI normalization and reconciliation. Experience building CMDB for Hybrid cloud environments, Enterprise-scale infrastructure, and Business applications. Strong understanding of ITSM processes, ITOM, AIOps and observability. Experience running CMDB governance and certification programs.
- 10+ years in CMDB / Configuration Management / ITOM roles
- 5+ years hands-on experience with ServiceNow CMDB
- Strong expertise in CSDM framework
- Service Mapping
- Discovery
- Service Graph Connectors
- CI normalization and reconciliation
- Experience building CMDB for Hybrid cloud environments
- Enterprise-scale infrastructure
- Business applications
- Strong understanding of ITSM processes
- ITOM
- AIOps and observability
- Experience running CMDB governance and certification programs
- ServiceNow Platform
- CSDM
- CMDB
- Configuration management
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