ServiceNow ITOM Developer

NowVia; Dadri; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

NowVia is seeking a skilled ServiceNow Senior ITOM Developer to join our team and deliver impactful ITOM solutions for enterprise clients. You will work on Discovery, Service Mapping, Event Management, and CMDB to maintain data health and governance.

You will configure MID Server, implement REST/SOAP integrations, and collaborate with infrastructure, cloud, and security teams to improve operational efficiency. Enterprise-scale implementations and growth opportunities lie ahead.

Qualifications

• Experience with ServiceNow ITOM modules and CMDB architecture.
• Proven ability to design and implement ITOM solutions.
• Experience integrating systems via REST and SOAP.
• Hands-on with CMDB data quality and governance.

Responsibilities

• Develop and implement ServiceNow ITOM solutions for enterprise clients.
• Configure Discovery, Service Mapping, Event Management, and CMDB.
• Collaborate with infrastructure, cloud, and security teams.
• Troubleshoot platform issues and optimize performance.
• Maintain CMDB health and governance standards.

Skills

ServiceNow ITOM

Discovery

Service Mapping

Event Management

CMDB

MID Server

REST integration

SOAP integration

CMDB governance

Data quality

Troubleshooting

Cross-team collaboration

Job description

NowVia is looking for a skilled ServiceNow Senior ITOM Developer to join our team and contribute to delivering impactful ServiceNow solutions for enterprise clients.

• ServiceNow ITOM modules: Discovery, Service Mapping, Event Management, CMDB
• MID Server configuration, patterns, probes, and sensors
• Experience with REST/SOAP integrations
• Solid understanding of CMDB architecture, CI relationships, and governance
• Design, develop, and implement ServiceNow ITOM solutions
• Configure and manage Discovery, Service Mapping, Event Management, and CMDB
• Implement integrations using REST, SOAP, and other ServiceNow-supported protocols
• Maintain CMDB health, data quality, and governance standards
• Collaborate with infrastructure, cloud, and security teams to improve operational efficiency
• Troubleshoot platform issues and ensure optimal performance
• ServiceNow certifications (CSA / CIS-ITOM) will be an added advantage.
• Opportunity to work on enterprise-scale ServiceNow implementations.
• Be part of a fast-growing ServiceNow consulting and technology team.
• Collaborative work environment with strong learning and growth opportunities.