ServiceNow HRSD Developer

INTECH Creative Services Pvt. Ltd.; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

INTECH Creative Services Pvt. Ltd. in Hyderabad seeks a ServiceNow HRSD Developer to join our enterprise delivery team. You will design, code, test, and document HRSD solutions across onboarding, case management, knowledge, and portals, while upgrading and deploying platforms.

The role emphasizes strong scripting, integrations with third-party products, and collaboration with product owners to meet client needs, with certification requirements and ongoing platform learning.

Qualifications

• 4+ years of Software Engineering experience.
• 4+ years of ServiceNow HRSD development in an enterprise environment.
• Strong scripting ability using JavaScript and ServiceNow APIs.
• Experience in configuring and customizing HRSD modules (Onboarding, Offboarding, Case, Knowledge, HRVA, DPA, Service Portal).
• Experience integrating ServiceNow with third-party products.

Responsibilities

• Perform Technical Analysis on the ServiceNow applications and modules.
• Configuration/development of ServiceNow apps per planned user stories.
• Code reviews for other developers when required.
• Drive and adhere to ServiceNow development best practices.
• Collaborate with product owners to build requested items and stories.
• Handle integrations with different 3rd party products.
• Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, and related components.
• Create or update ServiceNow reports and dashboards.
• Adapt to various personalities and work styles; be a team player.

Skills

ServiceNow HRSD development

JavaScript scripting

Integration experience

ServiceNow APIs

Teamwork & communication

Education

ServiceNow Certified Administrator

ServiceNow Certified Application Developer

ServiceNow Certified Implementation Specialist – HR

Tools

Flow Designer

Integration Hub

ServiceNow APIs

Job description

Role ServiceNow HRSD Developer:

In This Role, You Will

• Contribute to large-scale planning of strategies
• Design, code, test, debug, and document for projects and programs associated with the technology domain, including upgrades and deployments
• Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
• Resolve moderately complex issues and meet existing client needs or potential new clients needs while leveraging a solid understanding of the function, policies, procedures, or compliance requirements
• Collaborate and consult with peers, colleagues, and product owners to resolve technical challenges and achieve goals

Required Qualifications

• 4+ years of Software Engineering experience.

Desired Qualifications

• 4+ years of ServiceNow HRSD development in an enterprise environment.
• Strong technical experience in implementing solutions - by configuring and customizing - for all ServiceNow HRSD product modules.
• Experience in all ServiceNow HRSD product modules like - Onboarding, Offboarding, Case, Knowledge, HR Virtual Agent, Performance Analytics Integrations, Service Portal, etc.
• Strong scripting ability using JavaScript and ServiceNow APIs.
• Ability to write/troubleshoot/enhance custom business rules, client scripts, script includes, UI policies, data policies, UI scripts, ACLs.
• Ability to troubleshoot medium-to-complex configuration/scripting issues.
• Well-versed with various integration mechanisms with ServiceNow and must have strong experience in handling integrations with different 3rd party products.
• Well-versed with Flow Designer and Integration Hub, apart from traditional Workflows.:
• Well-versed in ServiceNow Performance Analytics.
• Strong oral and written communication skills.
• ServiceNow Certified Administrator /ServiceNow Certified Application Developer (Any One of these)
• ServiceNow Certified Implementation Specialist – HR (Must)
• Continuously improves upon current platform knowledge by learning new applications, studying new release notes, maintaining certifications, and broadening skill sets.
• Should be creative and innovative to implement solutions by utilizing the platform's features as per requirements.

Job Expectations

• Perform Technical Analysis on the ServiceNow applications and modules
• Perform ServiceNow application configuration/development as per planned user stories
• Perform code reviews for other developers in the team whenever required.
• Drive and adhere to ServiceNow development best practices.
• Work closely with ServiceNow product owners to build requested items and work on the stories.
• Well-versed with various integration mechanisms with ServiceNow, and must have strong experience in handling integrations with different 3rd party products
• Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, and related components.
• Create or update ServiceNow reports and dashboards
• Flexibility to work with a variety of personalities and styles
• Team Player