ServiceNow Developer

Evora IT Solutions GmbH; India; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Transportation

Lunch provided in office

Internet reimbursement

Mobile reimbursement

Hub locations

Insurance

Job summary

Evora IT Solutions GmbH is seeking a ServiceNow specialist to work on ServiceNow-based projects in India. The role focuses on developing and implementing complex ITSM solutions, configuring custom modules, and ensuring timely delivery while aligning with client requirements.

The ideal candidate will have 3–6 years of ServiceNow experience, a BE/B.Tech in CS/Info Science/EC, and CSA certification. Strong communication and collaboration skills are essential for cross-functional teamwork.

Qualifications

• 3–6 years of experience with ServiceNow implementations.
• BE/B.Tech in Computer Science, Information Science or Electronics & Communication.

Responsibilities

• Work on ServiceNow-based projects and deliver complex solutions on time, on budget, on scope.
• Configure and implement custom ServiceNow applications/modules; extend ITSM with new workflows.
• Collaborate with peers to ensure successful delivery and integration across domains.

Skills

ServiceNow

ITSM

Incident Management

Problem Management

Change Management

Knowledge Management

Scripting

UI Actions

REST/SOAP

XML/HTML/CSS

Education

BE/BTech in CS/Information Science/EC

Tools

XML

HTML

AJAX

CSS

REST/SOAP

Job description

Full-time

Who We Are

Evora is an international system integrator focused on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, ServiceNow Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing processes, we help our customers be successful in tomorrow's world. With a solid growth, currently more than 450 Evorians are working in offices in India, US, Brazil, Germany, Austria, Spain and Switzerland.

Who We Are Looking For

• Work on ServiceNow-based projects
• Develop and implement complex solutions to meet customer requirements
• Configure and implement custom applications/modules
• Align closely with peers to ensure delivery on time, on budget, on scope
• Support teams working in other domains to satisfy integration needs

What You Bring

• Advanced experience with ServiceNow implementations (3-6 years of experience)
• B.E./B.Tech in Computer Science, Information Science, Electronics and Communication

What We Offer

• Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP, etc.)
• System integration experience using web services and web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Strong communication, strong presentation and writing skills
• Experience with development and implementation of ServiceNow ITSM modules – Incident Management, Problem, Management, Configuration Management, Change Management, Knowledge Management or other ITSM applications
• Experience with extending the ServiceNow schema to custom applications
• Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC, etc.
• Understanding of technical and functional design requirements related to ServiceNow
• Ability to create and manage scripts and workflows
• Fundamental understanding of ITSM, ITIL or CMDB
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs – all scripted aspects of the ServiceNow system
• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly
• Custom UI changes with usage of Web Technologies such as DOM, HTML changes
• Experience with ServiceNow's ServiceWatch and/or Discovery tools
• Experience presenting and conducting demo reviews with client stakeholders
• ServiceNow CSA certification is required

Benefits

• Transportation, lunch provided in the office, flexibility, internet and mobile reimbursement, different hub locations, insurance and many more