ServiceNow QA Engineer

Evora IT; India; On-site; INR 900,000 - 1,400,000; Full time

Benefits offered by this job

Hybrid work mode

Udemy learning access

Transport + meals allowance

Job summary

Evora is an international system integrator seeking a tester with strong ServiceNow experience. You will perform functional and non-functional testing, validate ITSM/CSM/FSM implementations, and coordinate with project teams to ensure quality across multiple client projects.

Candidate should have 4-6 years of testing experience with ServiceNow, ATF, and automation tools like Selenium or Playwright, and a solid grasp of the Software Testing Life Cycle.

Qualifications

• Strong testing skills for ServiceNow ITSM/CSM/FSM and ATF.
• Experience in planning, designing, executing and reporting tests.
• Ability to work across multiple projects and coordinate with devs.

Responsibilities

• End-to-end functional and non-functional testing of projects.
• Prepare test results and test reports.
• Coordinate with project lead and dev teams to improve quality.

Skills

ServiceNow testing

ITSM/CSM/FSM

ATF (Automated Test Framework)

Automation tools (Selenium/Playwright)

Test life cycle

Test planning & design

End-to-end testing

Education

B.E./B.Tech in CS/IT/EC

Tools

Selenium

Playwright

ServiceNow ATF

Job description

Full-time

Who We Are

Evora is an international system integrator with focus on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world. The wisdom, knowledge and experience of Evora employees at implementing complex workforce management solutions is what sets us apart. We look for the best to hire and to keep. The attractive combination of high-value consulting services with a competitively priced remote development team has proven to be successful in projects worldwide. With a solid growth, currently 300+ Evorians are working in offices in India, US, Brazil, Germany, Austria, Spain and Switzerland.

Who We Are Looking For

• Strong analytical skills to analyze the customer requirements, develop test cases, customer solution documents and test strategies
• Analyze the application with the eyes of an end user and validate the implementation of requirements
• Ability to work on multiple projects and ability to prioritize the criticality of projects
• Responsible for End to End functional and non-functional testing of the projects
• Preparing test results and test reports
• Quick learner with minimum support with the fast-pacing customer projects
• Work in alignment with project lead and development teams to continuously improve the quality of solution

What You Bring

• B.E./ B.Tech (Computer Science, Information Science, Electronics and Communication)

What We Offer

• Minimum 4-6 years of ServiceNow testing experience
• Detailed knowledge of Service-Now powered applications such as ITSM, CSM, FSM and also well versed with Automated Test Framework (ServiceNow ATF)
• Conducting different types of testing across various ServiceNow Upgrades. Additional exposure to Automation Tools like Selenium / Playwright for Regression Testing
• Understanding of Software Testing Life Cycle including Test Planning, Test Design, Test Execution, Defect Reporting and Tracking
• Understanding and Analyzing Test Requirements, preparation of Requirement Traceability Matrix, Test scenarios, Test Cases, Reviewing the Test Cases and Test Case execution
• Ability to understand several testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect – including tracking and addressing of any discovered issues.
• Certified in System Administration is a plus
• Strong interpersonal, communication, and presentation skills

• Minimum 4-6 years of ServiceNow testing experience
• Detailed knowledge of Service-Now powered applications such as ITSM, CSM, FSM and also well versed with Automated Test Framework (ServiceNow ATF)
• Conducting different types of testing across various ServiceNow Upgrades. Additional exposure to Automation Tools like Selenium / Playwright for Regression Testing
• Understanding of Software Testing Life Cycle including Test Planning, Test Design, Test Execution, Defect Reporting and Tracking
• Understanding and Analyzing Test Requirements, preparation of Requirement Traceability Matrix, Test scenarios, Test Cases, Reviewing the Test Cases and Test Case execution
• Ability to understand several testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect – including tracking and addressing of any discovered issues.
• Certified in System Administration is a plus
• Strong interpersonal, communication, and presentation skills

WHY YOU WOULD LOVE TO JOIN US

Our values – Collaboration, Commitment, Evolution, Entrepreneurship, Happiness, and Trust

Company culture - We value team cooperation and work together in integrated virtual teams to serve our customers. As a company, we are committed to sharing our success with our employees, both in the form of an exceptionally good company culture and through financial participation.

Hybrid mode of working – Our Organization follows hybrid work culture where employees can work twice a week from their respective office space.

Great place to work – We are proud to be certified and awarded multiple times as one of the best places to work for any individual.

Buddy program – We have a buddy program included in our hiring process which gives an insight to the new joiner about the team, technology n culture before joining us to connect better.

Growth and learning – Evora provide various platforms for upskilling in the form of sessions and training which helps an individual to enhance his/her skills. Udemy access provided by the company for upskilling.

Benefits – Transportation, Lunch provided in the office, flexibility, Internet and mobile reimbursement, different hub locations, Insurance and many more.