ServiceNow QA Engineer

Who We Are Evora; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Transportation

Lunch provided in office

Internet reimbursement

Mobile reimbursement

Insurance

Job summary

Evora IT Solutions is seeking a QA/Test engineer specializing in ServiceNow testing for our hybrid Chennai team. You will conduct functional and non-functional testing across ITSM, CSM, FSM and upgrades, and contribute to automation testing with tools like Selenium/Playwright.

We value strong analytical skills, end-to-end testing mindset, and the ability to coordinate with project leads and developers to ensure high-quality solutions for global customers.

Qualifications

• Strong analytical skills to analyze the customer requirements, develop test cases, customer solution documents and test strategies.
• Analyze the application with the eyes of an end user and validate the implementation of requirements.
• Ability to work on multiple projects and prioritize the criticality of projects.
• End-to-end functional and non-functional testing of the projects.
• Preparing test results and test reports.
• Work in alignment with project lead and development teams to continuously improve the quality of solution.

Responsibilities

• End-to-end functional and non-functional testing of projects.
• Prepare test results and test reports.
• Collaborate with project leads and development teams to improve solution quality.

Skills

Analytical skills

End-user perspective

Prioritization

Education

B.E./ B.Tech / MCA / M.Tech equivalents

Computer Science related degrees

Job description

Who We Are

Evora is an international system integrator with focus on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world.

The wisdom, knowledge and experience of Evora employees at implementing complex workforce management solutions is what sets us apart. We look for the best to hire and to keep. The attractive combination of high-value consulting services with a competitively priced remote development team has proven to be successful in projects worldwide. With a solid growth, currently 300+ Evorians are working in offices in India, US, Brazil, Germany, Austria, Spain and Switzerland.

Who We Are Looking For

• Strong analytical skills to analyze the customer requirements, develop test cases, customer solution documents and test strategies
• Analyze the application with the eyes of an end user and validate the implementation of requirements
• Ability to work on multiple projects and ability to prioritize the criticality of projects
• Responsible for End to End functional and non-functional testing of the projects
• Preparing test results and test reports
• Quick learner with minimum support with the fast-pacing customer projects
• Work in alignment with project lead and development teams to continuously improve the quality of solution

What You Bring

• B.E./ B.Tech (Computer Science, Information Science, Electronics and Communication)
• MCA/M.Tech (Computer Science)

What We Offer

• Minimum 4-6 years of ServiceNow testing experience
• Detailed knowledge of Service-Now powered applications such as ITSM, CSM, FSM and also well versed with Automated Test Framework (ServiceNow ATF)
• Conducting different types of testing across various ServiceNow Upgrades. Additional exposure to Automation Tools like Selenium / Playwright for Regression Testing
• Understanding of Software Testing Life Cycle including Test Planning, Test Design, Test Execution, Defect Reporting and Tracking
• Understanding and Analyzing Test Requirements, preparation of Requirement Traceability Matrix, Test scenarios, Test Cases, Reviewing the Test Cases and Test Case execution
• Ability to understand several testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect – including tracking and addressing of any discovered issues.
• Certified in System Administration is a plus
• Strong interpersonal, communication, and presentation skills

WHY YOU WOULD LOVE TO JOIN USOur values – Collaboration, Commitment, Evolution, Entrepreneurship, Happiness, and Trust
Company culture - We value team cooperation and work together in integrated virtual teams to serve our customers. As a company, we are committed to sharing our success with our employees, both in the form of an exceptionally good company culture and through financial participation.
Hybrid mode of working – Our Organization follows hybrid work culture where employees can work twice a week from their respective office space.
Great place to work – We are proud to be certified and awarded multiple times as one of the best places to work for any individual.
Buddy program – We have a buddy program included in our hiring process which gives an insight to the new joiner about the team, technology n culture before joining us to connect better.
Growth and learning – Evora provide various platforms for upskilling in the form of sessions and training which helps an individual to enhance his/her skills. Udemy access provided by the company for upskilling.
Benefits– Transportation, Lunch provided in the office, flexibility, Internet and mobile reimbursement, different hub locations, Insurance and many more.

About us

Evora IT Solutions is an international software manufacturer & IT service provider. We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in North America, Europe, Asia & Pacific. Based on the innovative technologies of SAP and ServiceNow, we implement integrated asset management, field service management, planning & scheduling, and mobile solutions.