ServiceNow Developer

Webologix Ltd/ INC; Bengaluru; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Webologix Ltd/ INC in Bengaluru, India, is seeking a ServiceNow Developer specializing in Service Portal, UI Builder, and CSM to design and implement modern service experiences. You will work on Next Experience Framework-based solutions, REST/SOAP integrations, and cross-functional collaboration to deliver scalable portal solutions.

The role demands 7+ years of hands-on ServiceNow development, strong scripting, and a proactive approach to performance and UX in enterprise environments.

Qualifications

• 7+ years of experience in ServiceNow development.
• Strong hands-on experience with: Service Portal (widgets, client scripts, server scripts), UI Builder / Now Experience Framework, CSM.
• Experience with REST/SOAP integrations.
• Strong understanding of ServiceNow data model and scripting.

Responsibilities

• Design and develop ServiceNow Service Portal solutions including custom widgets, themes, and pages.
• Build modern UI experiences using UI Builder and Now Experience Framework.
• Implement and enhance Customer Service Management (CSM) modules.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Develop reusable components and ensure best practices in UI/UX design.
• Integrate ServiceNow with third-party applications via APIs.
• Optimize portal performance and ensure responsiveness across devices.
• Participate in code reviews, testing, and deployment activities.
• Troubleshoot and resolve platform-related issues.

Skills

ServiceNow development

Service Portal

UI Builder

Now Experience Framework

CSM

REST/SOAP integration

Scripting

Job description

Job Position: ServiceNow Developer (Service Portal + UI Builder + CSM)

Job Type: -Permanent

Experience: 7 to 12+ Years

Key Highlights (Based on Your Keywords)

• ServiceNow Next Experience Framework → Highly Preferred / Best Candidate Indicator

Key Responsibilities

• Design and develop ServiceNow Service Portal solutions including custom widgets, themes, and pages
• Build modern UI experiences using UI Builder and Now Experience Framework
• Implement and enhance Customer Service Management (CSM) modules
• Collaborate with stakeholders to gather requirements and translate them into technical solutions
• Develop reusable components and ensure best practices in UI/UX design
• Integrate ServiceNow with third-party applications via APIs
• Optimize portal performance and ensure responsiveness across devices
• Participate in code reviews, testing, and deployment activities
• Troubleshoot and resolve platform-related issues

Required Skills

• 7+ years of experience in ServiceNow development
• Strong hands-on experience with:
  • Service Portal (widgets, client scripts, server scripts)
  • UI Builder / Now Experience Framework
  • Customer Service Management (CSM)
• Experience with REST/SOAP integrations
• Strong understanding of ServiceNow data model and scripting

Preferred Skills

• Experience with ServiceNow Next Experience Framework
• Knowledge of Performance Analytics / Reporting
• Familiarity with Agile/Scrum methodologies
• ServiceNow certifications (CSA, CAD, CSM preferred)

Good to Have

• Experience working in enterprise-scale implementations