Service Order Execution Engineer

Siemens; Mumbai; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Siemens Limited in Mumbai is seeking a Service Order Execution Engineer to drive end-to-end order execution for Smart Infrastructure projects. You will coordinate with acquisition, engineering, procurement, and manufacturing to ensure timely delivery and compliance with contract requirements.

The role requires 10–12 years of experience in service/order management, strong MV/LV product knowledge, and excellent communication with customers and internal teams.

Qualifications

• B.E./B.Tech in Electrical Engineering is required.
• 10–12 years of relevant experience in service, testing or order management.
• Proficiency with MS Office (Word, Excel, PowerPoint).
• Basic knowledge of MV/LV products, relays and protection systems.
• Good communication and customer orientation.

Responsibilities

• Handle order handover from acquisition per standard processes.
• Coordinate site inputs and, if needed, visit sites for measurements.
• Prepare GA, FV, MSLD, and wiring drawings per contract and site requirements.
• Plan manufacturing milestones and align with delivery commitments.
• Ensure profitability via change/claim management and vendor coordination.
• Provide regular progress updates to customers and management.

Skills

Communication

Customer focus

Cross-functional

Can-do attitude

Proactiveness

Education

B.E./B.Tech in Electrical Engineering

Tools

MS Office

Job description

Job Description

Were improving the way we live and work by intelligently connecting energy systems, buildings, and industries!!

Smart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued, where impact on the world is considered, where sustainable energy is delivered optimally and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components, and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.

JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE

Location: Mumbai / Thane

Organization: Siemens Limited: Smart Infrastructure - Electrification & Automation - Customer Service

Mode of employment: Full time only

Job Title: Service Order Execution Engineer

Responsibilities

• Order handover from acquisition team as per standard processes


• Collection of site inputs. If required visit the site for collection of mechanical dimensions, understanding of electrical schematics and protection requirements from the customer.


• Implementation of collected inputs for finalization of drawings and documents.


• Preparation of GA, FV, MSLD, Wiring drawings in line with input received from acquisition team, order requirements / specifications / order contract documents and customer site requirements


• Knowledge of Testing of MV products and Numerical relays


• Clear understanding of customer requirement with effective communication with all the order stakeholders and submission of drawings to customer as per contract, PO & specifications in consideration with available costs


• Follow up with the client for approval on submitted drawings / documents.


• Plan the order for manufacturing in line with contractual delivery and approvals (milestones)


• Knowledge of Contract management and commercial concepts(LC, ABG,, PBG etc..)


• Create pool from the different internal stake holders including Design, VCB Team, Procurement Team, BA Team & drive them to get the task completed on time.


• Alignment with manufacturing team for deliveries. Coordinate with client for inspections and get the formal inspection clearances with the help of quality team


• Responsible for change and claim management and maintain / exceed profitability of an order.


• Sends regular / periodical progress updates to the customers / management and as & when required


• Apply and get the delivery extensions wherever required.


• Good communication and conflict management skills.


• Negotiations with vendors for bought out equipment's wherever required. Technical evaluation of vendors. Alignment with procurement team for final selection of vendor.


• Arranges dispatch clearance from customer & coordinates with the factory for dispatch.


• Coordinate changes with internal teams. Monitor various order milestones for smooth and timely completion of the order as per contractual requirement.


• Monitoring of Purchase Order Status / manufacturing update at supplier end and progress of Post Order Documentation.


• Monitor and follow-up on vendor activities, highlight potential delays. To ensure that corrective actions are taken to minimize/manage the delays/damages.


• Coordinate with FS team for site deployment and arrange to get the FAC (Final Acceptance certificate) from the customer


• Important qualities we seek are a positive 'can-do' attitude, a pro-activeness, "thinking out of the box" with a broad horizon, an aptitude for hard work.


• Cross functional collaboration and effective customer management skills are necessary.


• Have clear written and oral communication skills.


• Be innovative, creative and professional at all the times.

Qualifications

• B.E./B. Tech in Electrical Engineering


• Minimum 10 to 12 years' relevant experience in Service / Testing / Order Management.


• Basic proficiency in Medium & Low Voltage products / Systems / Retrofits / Relays & Protection Systems


• Familiar with Manufacturing Processes/Material Standards, measuring and test equipment's


• Good communication skills & Customer orientation.


• Good working knowledge of MS Office software's like MS word, MS excel & Power point.

WE DONT NEED SUPERHEROES, JUST SUPER MINDS!

WEVE GOT QUITE A LOT TO OFFER. HOW ABOUT YOU?

We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We’re dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow.

Find out more about Smart Infrastructure at: https://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens careers at: www.siemens.com/careers