Sales Support Executive

Siemens; Navi Mumbai; On-site; INR 450,000 - 650,000; Full time

Job summary

Siemens is seeking a Sales Support Executive in Mumbai (Kalwa) to provide comprehensive commercial and administrative support to the sales and finance teams. The role emphasizes data management, MIS reporting, and preparing professional client-ready materials using MS Office tools.

You will back the sales team, maintain accurate customer and project records, and develop dashboards to help management review performance and forecast opportunities.

Qualifications

• Strong MS Excel proficiency and ability to build MIS reports and dashboards.
• Excellent written and verbal communication with high numerical accuracy.
• Experience in using ERP/CRM systems such as SAP or Salesforce is an advantage.

Responsibilities

• Prepare and maintain commercial documents, internal presentations, MIS and other records.
• Coordinate with finance and internal teams to resolve documentation issues.
• Provide backend support to the sales team and respond to customer queries.
• Prepare customer reports, proposals, and reviews for management and customers.
• Develop Excel-based MIS dashboards and management reports.
• Create professional PowerPoint presentations for management reviews and client meetings.

Skills

MS Excel

PowerPoint

MS Word

Data management

MIS reporting

Data analysis

ERP/CRM familiarity (SAP, Salesforce)

Tools

SAP

Salesforce

Job description

\"We're improving the way we live and work by intelligently connecting energy systems, buildings, and industries!!

Smart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued, where impact on the world is considered, where sustainable energy is delivered optimally and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components, and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.

JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE

Position: Sales Support Executive

Location: Mumbai - Kalwa

Industry Preference: ELV, MEP, Building Automation, Engineering company or Industrial Products

1. Job Purpose

To provide comprehensive commercial, administrative, analytical support to the sales & Finance team by managing sales data, preparing MIS reports, developing professional presentations, coordinating customer requirements, maintaining commercial documentation, and ensuring timely availability of accurate business information for management decision-making.

The role requires a commercially oriented, detail-focused professional with strong proficiency in MS Excel, PowerPoint, Word, and data management.

2. Key Responsibilities

A. Commercial Operations & Documentation

• Prepare and maintain commercial documents, internal presentations , MIS and other relevant records.
• Maintain accurate records of customer details, project information, and commercial commitments.
• Coordinate with finance, and internal commercial teams to resolve documentation related issues.
• Ensure timely updates to commercial trackers and databases.

B. Sales Support

• Provide backend support to the sales team for day-to-day customer requirements.
• Follow up internally with relevant departments to ensure timely responses to customer queries.
• Maintain customer databases, contact lists, project trackers, and communication records.
• Assist sales personnel in preparing customer-specific reports, proposals, and review documents.
• Support customer meetings, business reviews, and sales coordination activities.

C. MIS Reporting, Data Preparation & Analysis

• Prepare daily, weekly, monthly, and quarterly sales reports.
• Consolidate data relating to sales performance, order booking, revenue, pipeline, quotations, and project status.
• Develop and maintain Excel-based MIS dashboards and management reports.
• Prepare customer-wise, product-wise, region-wise, and salesperson-wise performance reports.
• Maintain accurate databases and ensure data consistency across reporting formats.
• Provide analytical inputs to support sales reviews, forecasting, and business planning.

D. MS Office & Presentation Management

• Demonstrate strong working knowledge of Microsoft Excel, PowerPoint, and Word.
• Use Excel functions, PivotTables, lookup functions, charts, conditional formatting, and data validation for reporting and analysis.
• Prepare professional PowerPoint presentations for management reviews, customer meetings, business plans, and sales performance reviews.
• Convert raw business data into clear charts, graphs, summaries, and actionable insights.
• Prepare sales review decks, monthly performance presentations, business updates, and meeting minutes.
• Format commercial proposals, reports, and other business documents professionally.
• Maintain standardized presentation templates and reporting formats.

3. Required Skills & Competencies

Technical Skills

• Advanced or strong working knowledge of MS Excel.
• Strong PowerPoint presentation preparation skills.
• Proficiency in MS Word, Outlook, and general office applications.
• Ability to prepare MIS reports, dashboards, and business summaries.
• Strong data compilation, validation, analysis, and documentation skills.
• Familiarity with ERP or CRM systems such as SAP, Salesforce, or equivalent is an advantage.

Soft Skills

• Excellent written and verbal communication.
• Strong presentation and report-writing skills.
• High attention to detail and numerical accuracy.
• Good planning, coordination, and follow-up capabilities.
• Ability to work independently and meet deadlines.
• Professional attitude, ownership, confidentiality, and a customer-focused approach.

\"WE DON'T NEED SUPERHEROES, JUST SUPER MINDS!

WEVE GOT QUITE A LOT TO OFFER. HOW ABOUT YOU?

Were Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow.

Find out more about Smart Infrastructure at: https://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens careers at: www.siemens.com/careers