Service Now Lead Software Engineer

Amoli Talents; Bengaluru; On-site; INR 3,500,000 - 6,500,000; Full time

Job summary

Amoli Talents is seeking a ServiceNow Lead Software Engineer to design, develop, configure, and maintain ServiceNow applications and integrations. The role requires hands-on experience with ServiceNow platform capabilities, following best practices, and collaborating with stakeholders to deliver scalable and secure solutions.

The ideal candidate will have 6+ years of ServiceNow development experience (server-side and client-side), strong knowledge of CMDB, ITSM, and Finance Management, and

Qualifications

• 6+ years of hands-on ServiceNow development experience (server-side and client-side).
• Deep knowledge of ServiceNow platform architecture, CMDB, Discovery and ITSM.
• Experience with Finance Management and MCO processes (Source-to-Pay, Order-to-Cash).
• Familiarity with ACLs, roles, and security best practices; Agile/Scrum experience.
• ServiceNow certifications preferred (CSA, CSM, ITSM, MCO).

Responsibilities

• Design, develop, configure, and maintain ServiceNow applications and integrations.
• Customize ServiceNow with Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer.
• Develop and maintain modules such as ITSM, CSM, MCO, Finance Management, Employee Centre.
• Build and support integrations using REST, SOAP, MID Server, and IntegrationHub.
• Create and manage Service Catalog items, workflows, FlowDesigner, ETL, and DataFabric connectors.
• Perform unit testing, debugging, and troubleshooting of platform issues.
• Support platform upgrades, patches, and releases.
• Collaborate with architects, business analysts, and stakeholders to gather requirements.
• Follow SDLC, Agile/Scrum, and change management processes.
• Maintain technical documentation and knowledge articles.

Skills

ServiceNow development

Platform architecture

Agile/Scrum

Documentation skills

Education

Bachelor's degree in Computer Science/IT

Job description

Job Title: ServiceNow Lead Software Engineer

Job Summary

We are seeking a skilled ServiceNow Lead Developer to design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands-on experience with ServiceNow platform capabilities, follow best practices, and collaborate closely with stakeholders to deliver scalable and secure solutions.

Key Responsibilities

• Design, develop, and implement ServiceNow solutions using best practices
• Customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer with advance Level coding skills.
• Develop and maintain ServiceNow modules such as ÏTSM, CSM, APO, MCO, Finance Management, Employee Centre.
• Build and support integrations using REST, SOAP, MID Server, and IntegrationHub
• Create and manage Service Catalog items, workflows, FlowDesinger and ETL, Integration Hub, DataFabric/Zero Copy Connectors
• Perform unit testing, debugging, and troubleshooting of platform issues
• Support platform upgrades, patches, and releases
• Collaborate with architects, business analysts, and stakeholders to gather requirements
• Follow SDLC, Agile/Scrum, and change management processes
• Maintain technical documentation and knowledge articles

Required Skills & Qualifications

• 6+ years of hands-on ServiceNow development experience

(server-side and client-side)

• In-depth knowledge of ServiceNow platform architecture
• Experience with Finance Management and MCO processes (Source-to-Pay, Order-to-Cash lifecycle,Accounts payable, Accounts receivable etc)
• Familiarity with CMDB, Discovery, and ITSM
• Experience with other Application would be plus like ITOM, HRSD.
• Understanding of ACLs, roles, and security best practices
• Experience working in Agile/Scrum environments

Preferred Qualifications

• ServiceNow certifications such as:
• Certified System Administrator (CSA)
• Module-specific certifications (CSM, ITSM, MCO etc.)
• Experience with ServiceNow Performance Analytics and Reporting
• Knowledge of UI Builder, Service Portal, and Workspace configuration
• Exposure to DevOps, CI/CD, and ATF (Automated Test Framework)

Soft Skills

• Strong analytical and problem-solving skills
• Excellent communication and documentation abilities
• Ability to work independently and in a team environment

Education

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
• Min 7+ Years of experience in Servicenow

Nice to Have

• Experience with cloud platforms (AWS, Azure, SAP)
• Knowledge of ITIL processes
• Experience supporting global enterprise environments