Service Manager For Printing Machinery - Exp must in Machine mfg comp

Job Proffer; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Job Proffer in Mumbai is seeking a service operations leader to oversee after-sales activities and manage a team of service engineers. You will coordinate with sales, purchase, stores and accounts to ensure seamless service delivery.

The role emphasizes handling AMC, preventive maintenance and resolving customer escalations with strong communication and problem-solving skills. This on-site position offers growth in a dynamic industrial services environment.

Qualifications

• Experience in service operations and team leadership.
• Exposure to AMC and preventive maintenance.
• Strong communication and coordination abilities.
• Experience handling B2B industrial customers and escalations.

Responsibilities

• Manage service & after-sales operations
• Lead & allocate service engineers
• Manage AMC, preventive maintenance
• Resolve customer complaints
• Monitor service calls, MIS, team performance & expenses
• Coordinate with Sales, Purchase, Stores & Accounts

Skills

Team handling

Engineer deployment

B2B industrial customers

Customer escalations

AMC

Service operations

Communication

Problem solving

Coordination

Job description

Service Responsibilities

• Manage service & after-sales operations
• Lead & allocate service engineers
• Manage AMC, preventive maintenance
• Resolve customer complaints
• Monitor Service Calls, MIS, team performance & expenses
• Coordinate with Sales, Purchase, Stores & Accounts

Required Candidate profile

• Exp in
• Team handling
• Engineer deployment
• Handling B2B industrial customers
• Customer escalations
• AMC
• Service operations
• Strong communication, Problem-solving & coordination skills

Sachin

70390 15156