Service Execution Engineer - Drives

Siemens; Chennai District; On-site; INR 400,000 - 800,000; Full time

Job summary

Siemens in India seeks an experienced Service Engineer for LV AC/DC/Servo Drives, handling on-site commissioning, troubleshooting, and preventive maintenance. The role is customer-facing with heavy field travel (70-80%) across Tamil Nadu and Kerala, requiring strong technical know-how and excellent communication.

Education: Electrical/Electronics Engineering bachelor’s degree; Experience: 4–6 years in LV drives, field service, and drive programming.

Qualifications

• Bachelor's degree in Electrical or Electronics Engineering required.
• 4–6 years of experience in LV drives field service and maintenance.
• Willingness to travel 70–80% across Tamil Nadu & Kerala for service support.
• Strong technical knowledge of LV AC/DC/Servo drives and commissioning experience.

Responsibilities

• Handle field service and commissioning of LV AC/DC/Servo Drives.
• Perform on-site repair, testing, and troubleshooting of LV drives.
• Carry out VFD programming and parameter settings for applications.
• Execute AMC services including preventive and corrective maintenance.
• Provide telephone/online technical support for Drives-related service requests.
• Attend customer sites on short notice to minimize downtime.
• Deliver professional service and maintain customer satisfaction; manage service documentation.
• Identify service sales leads (AMC, parts, retrofit, digitalization) during visits.
• Coordinate with sales/service teams for follow-up opportunities.

Skills

LV Drives

Commissioning & repair

Industrial automation

Electrical schematics

Customer communication

Site independence

Drive brands familiarity

Retrofit projects

PLC/SCADA

Education

Bachelor's Degree in Electrical/Electronics

Job description

An experienced Service Engineer with strong technical expertise in Low Voltage (LV) AC & DC Drives, VFDs, and field service operations. The role involves commissioning, troubleshooting, preventive maintenance, and providing remote support for customers. This is a customer-facing role requiring excellent technical knowledge, communication skills, and willingness to travel.

Experience Required: 4-6 years

Education: Bachelor's Degree in Electrical / Electronics Engineering

Key Responsibilities

• Handle field service and commissioning of LV AC / DC / Servo Drives.
• Perform on site repair, testing, and troubleshooting of LV AC / DC / Servo Drives.
• Carry out VFD programming, parameter settings, and basic application configuration.
• Execute AMC services, including preventive and corrective maintenance of LV Drives.
• Provide telephone/online technical support for customer service requests related to Drives.
• Attend customer sites on short notice as needed to ensure minimal downtime.
• Deliver professional service, maintain customer satisfaction, and manage service documentation.
• Support customers during breakdowns, start ups, optimization, and performance improvement.
• Identify and generate service sales leads during visits (AMC, spare parts, retrofit, digitalization opportunities).
• Coordinate with sales and service teams for opportunity follow-ups.
• Willing to travel 70-80% of the time across Tamil Nadu & Kerala for service support.
• Available for urgent customer requirements on short notice.

Required Skills & Competencies

• Strong technical knowledge of Low Voltage Drives LV AC / DC / Servo Drives.
• Hands-on experience in commissioning, repair, and troubleshooting of LV AC / DC / Servo Drives.
• Good understanding of industrial automation concepts.
• Ability to read electrical schematics, wiring diagrams, and drive manuals.
• Strong customer-handling skills with proactive communication.
• Ability to work independently at customer sites.
• Experience working with Siemens / ABB / Schneider / Rockwell Drives (or similar).
• Exposure to retrofit projects and product migration support.
• Basic understanding of automation systems (PLC/SCADA).

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