Service Execution Engineer - (LV AC / DC / Servo Drives)

Siemens; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Siemens in Tamil Nadu is seeking an experienced Service Engineer with strong technical expertise in LV AC/DC/Servo drives, VFDs, and field service operations. The role involves commissioning, troubleshooting, preventive maintenance, and remote support for customers.

This customer-facing position requires excellent technical knowledge, clear communication, and willingness to travel up to 70–80% across Tamil Nadu and Kerala to support service requests and ensure minimal downtime.

Qualifications

• Experience in LV AC/DC/Servo drives, commissioning and troubleshooting.
• On-site repair and preventive maintenance experience.
• Ability to read electrical schematics and drive manuals.
• Willing to travel across Tamil Nadu & Kerala (70-80%).

Responsibilities

• Handle field service and commissioning of LV AC/DC/Servo Drives.
• Perform on-site repair, testing, and troubleshooting of LV Drives.
• Provide telephone/online technical support for customer service requests related to Drives.
• Attend customer sites on short notice to minimize downtime.
• Deliver professional service and maintain customer satisfaction.
• Identify and generate service sales leads during visits (AMC, spare parts, retrofit, digitalization opportunities).
• Coordinate with sales and service teams for opportunity follow-ups.

Skills

Low Voltage Drives LV AC/DC/Servo

Field service & commissioning

Troubleshooting

Customer communication

Travel across TN & Kerala

Automation concepts

Read electrical schematics

Education

Bachelor's Degree in Electrical / Electronics Engineering

Job description

Role & responsibilities

An experienced Service Engineer with strong technical expertise in Low Voltage (LV) AC & DC Drives, VFDs, and field service operations. The role involves commissioning, troubleshooting, preventive maintenance, and providing remote support for customers. This is a customer-facing role requiring excellent technical knowledge, communication skills, and willingness to travel.

Experience Required: 7-10 years

Education: Bachelors Degree in Electrical / Electronics Engineering

Key Responsibilities

• Handle field service and commissioning of LV AC / DC / Servo Drives.
• Perform on site repair, testing, and troubleshooting of LV AC / DC / Servo Drives.
• Carry out VFD programming, parameter settings, and basic application configuration.
• Execute AMC services, including preventive and corrective maintenance of LV Drives.
• Provide telephone/online technical support for customer service requests related to Drives.
• Attend customer sites on short notice as needed to ensure minimal downtime.
• Deliver professional service, maintain customer satisfaction, and manage service documentation.
• Support customers during breakdowns, start ups, optimization, and performance improvement.
• Identify and generate service sales leads during visits (AMC, spare parts, retrofit, digitalization opportunities).
• Coordinate with sales and service teams for opportunity follow-ups.
• Willing to travel 7080% of the time across Tamil Nadu & Kerala for service support.
• Available for urgent customer requirements on short notice.

Required Skills & Competencies

• Strong technical knowledge of Low Voltage Drives LV AC / DC / Servo Drives.
• Hands-on experience in commissioning, repair, and troubleshooting of LV AC / DC / Servo Drives.
• Good understanding of industrial automation concepts.
• Ability to read electrical schematics, wiring diagrams, and drive manuals.
• Strong customer-handling skills with proactive communication.
• Ability to work independently at customer sites.
• Experience working with Siemens / ABB / Schneider / Rockwell Drives (or similar).
• Exposure to retrofit projects and product migration support.
• Basic understanding of automation systems (PLC/SCADA).