Service Engineer Trainee

THE India Fitness Connect; Gurugram District; On-site; INR 180,000 - 300,000; Full time

Job summary

The India Fitness Connect Pvt Ltd is seeking a motivated Service Engineer/Technician to assist in installation, setup, and on-site servicing of gym equipment at client locations in the Gurugram region. You will support senior engineers with troubleshooting electrical, mechanical, and electronic systems while learning company protocols and safety guidelines.

You will visit customer sites, respond to service requests, maintain accurate service records, and coordinate with the service team to

Qualifications

• Basic knowledge of electrical, mechanical, or electronic systems.
• Willingness to learn gym equipment installation, servicing and maintenance.
• Basic troubleshooting and problem-solving skills.
• Good communication and customer-handling skills.
• Willingness to travel to client locations as required.
• Ability to work with senior engineers and team members.
• ITI / Diploma in Electrical, Electronics, Mechanical Engineering or related field preferred.
• Freshers or candidates with entry-level experience may apply.

Responsibilities

• Assist in the installation and setup of gym equipment at customer locations.
• Support senior engineers in troubleshooting software, electrical, and technical issues related to gym equipment.
• Visit client locations to attend service calls and customer complaints.
• Assist in performing on-site servicing, maintenance, and repairs.
• Respond to customer service requests and help ensure timely resolution of issues.
• Learn to identify equipment faults and provide appropriate technical support under supervision.
• Maintain accurate service records and update service-related information in the company database.
• Coordinate with the service team to ensure efficient handling of customer complaints.
• Maintain professional relationships with customers through effective communication and support.
• Follow company procedures and safety guidelines while handling equipment and conducting service activities.

Skills

Electrical basics

Mechanical basics

Troubleshooting

Communication

Willing to travel

Teamwork

Education

ITI / Diploma in Electrical, Electronics, Mechanical Engineering

Job description

About the Opportunity

• The India Fitness Connect Pvt Ltd leads the Indian Fitness & Wellness Industry by inspiring a healthier lifestyle and connecting global brands to the burgeoning well-being market in India.
• As the only fitness & wellness company in India with an ISO 9001:2015 certification, it serves users in Hospitality, Commercial Gyms, Sports Clubs, Real Estate, Corporates, Institutions and HNI segments.
• The company is the sole authorised distributor in India for Precor and also represents international brands such as Gym80, ZIVA, Assault Fitness and PaviFLEX. It has launched CRUX, its in-house brand for commercial and home gyms, and expanded into wellness through its Bespoke Wellness Division offering Spa, Salon and Recovery solutions.
• Headquartered in Mumbai with regional offices in Delhi, Bangalore and Hyderabad, the company has a pan-India presence.

Role & Responsibilities

• Assist in the installation and setup of gym equipment at customer locations.
• Support senior engineers in troubleshooting software, electrical, and technical issues related to gym equipment.
• Visit client locations to attend service calls and customer complaints.
• Assist in performing on-site servicing, maintenance, and repairs.
• Respond to customer service requests and help ensure timely resolution of issues.
• Learn to identify equipment faults and provide appropriate technical support under supervision.
• Maintain accurate service records and update service-related information in the company database.
• Coordinate with the service team to ensure efficient handling of customer complaints.
• Maintain professional relationships with customers through effective communication and support.
• Follow company procedures and safety guidelines while handling equipment and conducting service activities.

Skills & Qualifications

Must-Have

• Basic technical knowledge of electrical, mechanical, or electronic systems.
• Interest in learning about gym equipment installation, servicing, and maintenance.
• Basic troubleshooting and problem-solving skills.
• Good communication and customer-handling skills.
• Willingness to travel to customer locations as required.
• Ability to work collaboratively with senior engineers and team members.
• ITI / Diploma in Electrical, Electronics, Mechanical Engineering, or a related technical field preferred.
• Freshers or candidates with relevant entry-level experience may apply.