Service Engineer - South Region

Laven; Chennai District; On-site; INR 360,000 - 480,000; Full time

Job summary

Laven in Chennai is seeking a skilled Service Engineer to join the South Region, responsible for on-site support, troubleshooting, and installation.

The ideal candidate holds a B.Tech/B.E. in engineering, with at least 2 years of related experience, strong communication, and ability to work independently and with teams. Familiarity with industry-standard tools and software is preferred.

Qualifications

• Bachelor's degree in Engineering (B.Tech/B.E.) or equivalent.
• Minimum 2 years of related experience, preferably in a similar role.
• Strong knowledge of engineering principles and practices.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with industry-standard tools and software.

Responsibilities

• Provide technical support and assistance to customers via phone, email, or in-person.
• Troubleshoot and resolve complex technical issues with products and equipment.
• Conduct site visits to diagnose problems and perform repairs or installations.
• Collaborate with cross-functional teams to identify and implement solutions for customer complaints.
• Develop and maintain technical documentation and reports of service activities.
• Stay up-to-date with new technologies and product launches to improve service delivery.

Skills

Problem-solving

Communication skills

Teamwork

Independent working

Engineering knowledge

Education

Bachelor's degree in Engineering (B.Tech/B.E.) or equivalent

Tools

Industry-standard tools and software

Job description

We are looking for a skilled Service Engineer to join our team in the South Region. The ideal candidate will have a strong background in engineering and excellent problem-solving skills.

Roles and Responsibility

• Provide technical support and assistance to customers via phone, email, or in-person.
• Troubleshoot and resolve complex technical issues with products and equipment.
• Conduct site visits to diagnose problems and perform repairs or installations.
• Collaborate with cross-functional teams to identify and implement solutions for customer complaints.
• Develop and maintain technical documentation and reports of service activities.
• Stay up-to-date with new technologies and product launches to improve service delivery.

Job Requirements

• Bachelor's degree in Engineering (B.Tech/B.E.) or equivalent.
• Minimum 2 years of experience in a related field, preferably in a similar role.
• Strong knowledge of engineering principles and practices.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with industry-standard tools and software.

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