Service Engineer - Pune

Whitelion; Pune District; On-site; INR 180,000 - 240,000; Full time

Job summary

Whitelion in Pune District, Maharashtra, is seeking a field service technician to attend customer service and installation visits. You will carry tools, materials, and service documents, ensure timely arrival, and maintain professional conduct.

You will verify warranty/invoice details, explain issues and charges, and perform troubleshooting, repairs, and installations efficiently. Coordinate with the Service Center for visit updates, maintain accurate service reports and material records, and

Qualifications

• ITI/Diploma in Electrical, Electronics, or a related field.
• Basic knowledge of electrical, electronics, and home automation products.
• Good troubleshooting and communication skills.
• Willingness to travel for field service visits.
• Customer-focused and professional attitude.

Responsibilities

• Attend assigned customer service and installation visits.
• Carry required tools, materials, and service documents.
• Reach customer sites on time and maintain professional conduct.
• Explain product issues and service charges to customers.
• Perform troubleshooting, repairs, and installations efficiently.
• Coordinate with the Service Center for visit updates and closures.
• Maintain accurate service reports and material transaction records.
• Build positive customer relationships and ensure satisfaction.

Skills

Troubleshooting

Communication skills

Customer-focused

Professional attitude

Willingness to travel

Education

ITI/Diploma in Electrical, Electronics, or related field

Job description

Job Summary

Attend assigned customer service and installation visits. Carry required tools, materials, and service documents. Collect and return materials from the stock center with proper records. Reach customer sites on time and maintain professional conduct. Verify warranty/invoice details before providing service. Explain product issues and service charges to customers. Perform troubleshooting, repairs, and installations efficiently. Coordinate with the Service Center for visit updates and closures. Maintain accurate service reports and material transaction records. Build positive customer relationships and ensure satisfaction.

Requirements

• ITI/Diploma in Electrical, Electronics, or related field.
• Basic knowledge of electrical, electronics, and home automation products.
• Good troubleshooting and communication skills.
• Willingness to travel for field service visits.
• Customer-focused and professional attitude.