Field Service Engineer

Namrata Power Systems - India; Pune District; On-site; INR 200,000 - 360,000; Full time

Job summary

Namrata Power Systems is seeking a Field Service Engineer for on-site work in Pune City to install, commission, and maintain UPS systems, inverters, and batteries at customer locations. You will diagnose issues, perform troubleshooting, and carry out preventive maintenance to ensure optimal performance.

The role requires strong field service skills, clear communication with customers, and the ability to read electrical schematics and manuals while adhering to safety standards and documenting

Qualifications

• Strong Field Service skills, including on-site installation, commissioning.
• Troubleshooting and technical support for UPS, inverters, batteries.
• Preventive maintenance planning and execution.
• Excellent customer service and communication.
• Diploma or degree in Electrical or Electronics engineering.
• Ability to read electrical schematics and manuals.
• Willingness to travel within Pune and nearby regions.
• Knowledge of electrical safety standards and best practices.
• Basic computer skills for documentation and reporting.
• Experience in power backup or industrial electrical systems is an advantage.

Responsibilities

• Install, commission, and maintain UPS systems at customer sites.
• Diagnose problems, troubleshoot, and perform preventive maintenance.
• Provide on-site technical support and timely service.
• Document service activities and write clear reports.
• Communicate with customers to gather requirements and explain findings.

Skills

Field Service

Troubleshooting

Customer Service

Electrical Schematics

Safety Compliance

Documentation

Education

Diploma/Degree in Electrical/Electronics

Job description

Company Description

Namrata Power Systems is a professionally managed provider of power backup solutions serving commercial, residential, industrial, and IT buildings across India. The company is known for its strong reputation in the power solutions market and focus on reliability and performance. Its product portfolio includes high-quality, class-leading UPS systems, inverters, and batteries designed for diverse backup requirements. Namrata Power Systems emphasizes efficiency, availability, scalability, and flexibility, offering solutions tailored to modern infrastructure needs. Team members join a growing organization committed to delivering dependable energy solutions and excellent customer satisfaction.

Role Description

The Field Service Engineer is a full-time, on-site role based in Pune City. The role involves installing, commissioning, and maintaining UPS systems, inverters, and batteries at customer locations, ensuring optimal performance of all power backup equipment. Day-to-day tasks include diagnosing technical issues, performing troubleshooting and repairs, and carrying out scheduled preventive maintenance visits. The engineer will provide on-site technical support, resolve service requests in a timely manner, and clearly document service activities and reports. The role also includes interacting with customers to understand their requirements, explain technical findings, provide basic user guidance, and uphold safety and quality standards during all field operations.

Qualifications

• Strong Field Service skills, including on-site installation, commissioning, and equipment handling.
• Proficiency in Troubleshooting and Technical Support for UPS systems, inverters, batteries, and related electrical/electronic equipment.
• Experience with Preventive Maintenance practices, inspection routines, and maintenance scheduling.
• Solid Customer Service skills, including clear communication, professional conduct, and problem-resolution capabilities.
• Diploma or degree in Electrical, Electronics, or related engineering discipline.
• Ability to read and interpret electrical schematics and technical manuals.
• Comfort with working in customer premises and traveling within Pune and nearby regions as needed.
• Knowledge of safety standards and best practices for electrical and power backup systems.
• Basic computer skills for documentation, reporting, and use of service management tools.
• Prior experience in power backup, UPS, or industrial electrical systems is an advantage.