We're a Coimbatore-based robotics and industrial automation company helping metal and textile manufacturers automate their factory floors with practical, cost-effective robotic solutions.
The Service Engineer is responsible for the installation, commissioning, maintenance and after-sales support of robotic systems at customer sites. The role is the primary technical point of contact for customers once a system is deployed, ensuring reliable operation and high customer satisfaction.
- - Install, commission and hand over robotic arm systems at customer sites
- - Carry out preventive maintenance and routine health checks on deployed robots
- - Diagnose and resolve hardware, electrical and software faults, both on site and remotely
- - Provide after-sales support and respond to customer service requests within agreed timelines
- - Train customer operators on safe operation and basic troubleshooting
- - Maintain accurate service records, spare parts inventory and site visit reports
- - Work closely with the Application Engineer to **escalate** and resolve complex technical issues
- - Remain available on call for customer breakdowns and travel to customer sites at short notice during emergencies, including outside regular working hours when required
- - Diploma or Bachelor's degree in Robotics, Mechatronics, Mechanical, Electrical, Electronics or a related discipline
- - Basic understanding of electrical wiring, sensors, pneumatics and control systems
- - Strong troubleshooting ability and clear communication skills
- - Willingness to travel regularly to customer sites across Tamil Nadu
- - 1–2 years of experience servicing or commissioning robotic arms, CNC machines or automated equipment
- - Familiarity with robot programming and teach pendant operation
- - Working knowledge of PLC fundamentals and industrial communication protocols
- - Freshers with strong technical fundamentals are encouraged to apply
- - Candidates must currently reside in Coimbatore or Tirupur
- - Candidates must be available to join within 2 weeks of receiving an offer
- - Candidates must be willing to be on call and travel to customer sites during emergencies
- - Salary based on experience
- - Structured, hands-on training in industrial robot installation, programming and maintenance
- - Opportunity for international travel for manufacturer training
- - Travel allowance for customer site visits
- - A clear growth path to senior service and technical roles as the company expands
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