Service Engineer - Crusher - West / North Region

Propel Industries; Maharashtra; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Propel Industries in Maharashtra, India, seeks a capable on-site Mechanical Service professional to perform hands-on maintenance, troubleshooting and repair of crushing plant equipment at customer sites.

You will generate detailed field service reports, conduct preventive maintenance, and ensure safety and compliance. Travel will be frequent, and you will coordinate with technical support to resolve complex issues.

Qualifications

• Minimum 4+ years proven experience in service and maintaining crushing plant equipment.
• Strong mechanical aptitude with problem-solving skills.
• Ability to read and interpret technical diagrams and manuals.

Responsibilities

• Perform hands-on mechanical service, maintenance, and repair at customer sites or designated service facilities.
• Diagnose mechanical and operational issues, identify root causes, and implement corrective actions.
• Prepare detailed field service reports outlining issues identified, actions taken, parts used, and technical recommendations.
• Conduct field inspections and ensure safety standards, escalating complex issues as needed.
• Review, complete, and submit accurate service and inspection reports promptly.
• Monitor service deliverables and escalate delays or issues to ensure customer satisfaction.
• Identify and order required spare parts to complete service activities efficiently.
• Conduct preventive maintenance visits and audits monthly or quarterly.
• Stay informed on latest industry practices and recommend improvements.

Skills

Mechanical aptitude

Problem-solving

Reading diagrams

Communication skills

Travel willingness

Field service

Education

Diploma/B.E - Mechanical / Electrical

Job description

Role & responsibilities

• On-Site Mechanical Service: Perform hands-on mechanical service, maintenance, and repair activities at customer sites or designated service facilities, ensuring equipment operates at optimal performance levels.
• Troubleshooting & Corrective Actions: Diagnose mechanical and operational issues, identify root causes, and execute corrective measures in a timely and efficient manner.
• Technical Documentation & Reporting: Prepare detailed field service reports outlining issues identified, actions taken, parts used, and technical recommendations for internal teams and customers.
• Field Inspections & Compliance: Conduct field inspections in accordance with global service procedures and safety standards. Escalate complex issues to Technical Support and Engineering teams when necessary.
• Service Documentation: Review, complete, and submit accurate service and inspection reports promptly as required by company and client protocols.
• Escalation & Service Delivery: Monitor service deliverables and elevate delays or issues to relevant departments to ensure customer satisfaction and timely resolution.
• Parts Management: Identify and order required spare parts to complete service activities efficiently, ensuring minimal equipment downtime.
• Preventive Maintenance & Audits: Conduct regular preventive maintenance visits and service audits on a monthly or quarterly basis to maintain equipment reliability and client trust.
• Continuous Improvement & Technical Knowledge: Stay informed on the latest industry practices, technical developments, and product innovations. Recommend improvements to enhance service delivery and equipment performance.

Preferred candidate profile

• Diploma/B.E - Mechanical / Electrical.
• minimum 4+ Years Proven experience in service and maintaining crushing plant equipment.
• Strong mechanical aptitude with excellent problem-solving skills.
• Ability to read and interpret technical diagrams and manuals.
• Effective communication skills for client interaction and report writing.
• Willingness to travel frequently and work in challenging environments.