Service Engineer ( CCTV, Fire Alarm ELV Chennai )

Tunip Infoservices Pvt Ltd; Chennai District; On-site; INR 240,000 - 360,000; Full time

Job summary

Tunip Infoservices Pvt Ltd in Chennai, Tamil Nadu is seeking a qualified security installation technician to install and configure CCTV, Fire Alarm, and Access Control systems for client sites. The role involves maintenance, troubleshooting, system integration, on-site customer support, and documentation to ensure compliance with safety standards.

A valid driver's license is preferred for travel to client sites.

Qualifications

• 2 to 3 years of experience in installation, maintenance and servicing of CCTV, Fire Alarm and Access Control Systems.
• Hands-on experience with security system components and related hardware/software.
• Strong troubleshooting and diagnostic abilities.

Responsibilities

• Install and configure CCTV, Fire Alarm, and Access Control systems at client sites.
• Perform maintenance and troubleshooting to ensure systems function correctly.
• Integrate security systems with other technologies as needed.
• Provide on-site customer support and training on system operation.
• Maintain documentation of installations, repairs and service reports.
• Ensure compliance with safety regulations and company policies.
• Provide on-call support for urgent repairs, including emergencies.

Skills

Security hardware

Troubleshooting

IP CCTV systems

DVR/NVR systems

Fire alarm systems

Access control

Electrical basics

Communication skills

Education

Any Degree or Diploma

Tools

IP CCTV cameras

DVR/NVR systems

Fire alarm panels

Access control panels

Job description

• Install and configure CCTV, Fire Alarm, and Access Control systems, ensuring compliance with industry standards and customer requirements.
• Maintenance & Troubleshooting:
• Perform regular maintenance and diagnostic checks on existing systems. Troubleshoot, identify, and resolve faults to ensure the systems are functioning correctly.
• System Integration:
• Integrate CCTV, Fire Alarm, and Access Control systems with other security systems and technologies, such as alarm monitoring or building management systems.
• Customer Support & Training:
• Provide on-site customer support, answering questions and providing guidance on system operation. Offer training to customers on how to use and maintain their security systems.
• Documentation & Reporting:
• Maintain accurate records of installations, repairs, and service reports. Ensure all work is documented according to company protocols.
• Compliance & Safety:
• Ensure all installations and repairs adhere to local safety regulations, industry standards, and company policies.
• Troubleshooting & Emergency Response:
• Provide on-call support and respond to urgent requests for repairs or system failures, especially in critical situations (e.g., fire alarm malfunctions or CCTV outages).

Skills and Qualifications: Any Degree or Diploma

2 to 3 years of experience in the installation, maintenance, and servicing of CCTV, Fire Alarm, and Access Control Systems.

Technical Skills:

• Hands-on experience with security system components, including IP CCTV cameras, DVR/NVR systems, fire alarm panels, detectors, access control panels, and related hardware and software.

Problem Solving:

• Strong troubleshooting skills with the ability to quickly diagnose and resolve issues.

Electrical Knowledge:

• Basic understanding of electrical wiring and circuitry, and familiarity with relevant electrical standards.

• Strong written and verbal communication skills for customer interaction, reporting, and collaboration with other team members.

Driver’s License (Preferred):

• A valid driver's license is typically required, as the role involves traveling to client sites.