Service Engineer

Recex Pvt Ltd.; Raipur; On-site; INR 600,000 - 900,000; Full time

Job summary

Recex Pvt Ltd. in India is seeking skilled Service Engineers to support installation, commissioning, maintenance and troubleshooting of bulk material handling chains at cement plants and heavy industrial sites.

The role is focused on after-sales service, customer satisfaction and technical support, with extensive travel across Pan-India. Candidates should have 3–5 years of service/maintenance experience in cement or heavy equipment and possess strong problem-solving and safety-oriented skills.

Qualifications

• 3–5 years of service/maintenance experience (cement, or heavy equipment preferred).
• Strong knowledge of mechanical systems and industrial chains
• Ability to read engineering drawings and technical manuals
• Excellent troubleshooting skills
• Willingness to travel frequently
• Good communication and reporting skills
• Strong understanding of safety practices
• Proactive, hands-on, and team-oriented

Responsibilities

• Installation, maintenance & commissioning of: bucket elevator chains, conveyor chains, DPC chains, reclaimer chains.
• On-site servicing of bulk material handling chain systems.
• Attend breakdown calls and troubleshoot mechanical issues.
• Carry out preventive maintenance and periodic equipment health checks.
• Coordinate with client maintenance teams for smooth operations.
• Prepare detailed service reports after each site visit.
• Support technical training and product demonstrations.
• Maintain records of tools, spares, and service activities.
• Follow safety standards, site protocols, and compliance requirements.
• Escalate complex issues to the Service HOD / technical team.
• Assist with warranty inspections and AMC services.
• Build strong customer relationships.
• Travel extensively across Pan-India locations (20–22 days per month)

Skills

Mechanical systems

Industrial chains

Reading drawings

Troubleshooting

Travel readiness

Communication

Safety awareness

Team player

Job description

Industry: Cement / Heavy Industrial Equipment
Experience: Minimum 2 years
Role Type: Field Service & After-Sales Support

Job Summary

We are hiring skilled and customer-focused Service Engineers to support installation, commissioning, maintenance, and troubleshooting of bulk material handling chains at cement plants and heavy industrial sites. The role plays a critical part in after-sales service, customer satisfaction, and technical support.

Key Responsibilitie

• Installation, maintenance & commissioning of:
• * Bucket Elevator Chains
• * Conveyor Chains
• * DPC Chains (Deep Pan Conveyor Chains)
• * Reclaimer Chains
• at cement & heavy industrial sites, along with breakdown and troubleshooting support

• Perform on-site servicing of bulk material handling chain systems
• Attend breakdown calls and troubleshoot mechanical issues
• Carry out preventive maintenance and periodic equipment health checks
• Coordinate with client maintenance teams for smooth operations
• Prepare detailed service reports after each site visit
• Support technical training and product demonstrations
• Maintain records of tools, spares, and service activities
• Follow safety standards, site protocols, and compliance requirements
• Escalate complex issues to the Service HOD / technical team
• Assist with warranty inspections and AMC services
• Build strong customer relationships
• Travel extensively across Pan-India locations (20–22 days per month)

Skills & Experience Required

• 3–5 years of service/maintenance experience (cement, or heavy equipment preferred)
• Strong knowledge of mechanical systems and industrial chains
• Ability to read engineering drawings and technical manuals
• Excellent troubleshooting skills
• Willingness to travel frequently
• Good communication and reporting skills
• Strong understanding of safety practices
• Proactive, hands-on, and team-oriented