Service Engineer

John Cockerill; Navi Mumbai; Presencial; INR 600 000 - 1 000 000; Tempo integral

Resumo da oferta

John Cockerill in Navi Mumbai is seeking a hands-on Technical Service & Support engineer to troubleshoot drives, PLCs, HMIs, and automation systems. You will provide onsite and remote support, perform installation and startup, and configure software using TIA Portal and SIMATIC Manager.

Additionally, you’ll handle spare parts coordination, service operations, and project execution while ensuring safety standards and clear customer communication throughout.

Qualificações

• Diploma in Electrical, Electronics, or Instrumentation Engineering.
• 4-8 years of experience in industrial automation, drives, and service engineering.

Responsabilidades

• Troubleshoot industrial drives, controller cards, PLCs, HMIs, power electronics, and automation equipment.
• Provide onsite and remote technical support to customers.
• Perform installation, commissioning, testing, and startup of drives and automation systems.
• Configure software, parameters, and commissioning settings using TIA Portal and SIMATIC Manager.
• Prepare service reports and maintain technical documentation.
• Raise and follow up on PRs and POs for service and spare parts.
• Coordinate with procurement teams, vendors, and suppliers to ensure timely material availability.
• Manage spare parts requirements and support inventory activities.
• Support electrical panel erection, wiring verification, FAT/SAT, testing, and commissioning.
• Assist in automation software development, modifications, troubleshooting, and optimization.
• Coordinate project activities to ensure timely execution and completion.
• Ensure compliance with safety standards and customer requirements.
• Coordinate effectively with customers, vendors, service teams, and sales teams.
• Respond promptly to customer inquiries and service requests.

Conhecimentos

Troubleshooting

VFDs

Servo drives

PLC

HMI

SCADA

Industrial automation

Electrical panels

ERP familiarity

Formação académica

Diploma in Electrical, Electronics, or Instrumentation Engineering

Ferramentas

MS Office

ERP systems

PR/PO processes

Invoicing

Descrição da oferta de emprego

Role & responsibilities-

1. Technical Service & Support

• Troubleshoot industrial drives, controller cards, PLCs, HMIs, power electronics, and automation equipment.
• Provide onsite and remote technical support to customers.
• Perform installation, commissioning, testing, and startup of drives and automation systems.
• Configure software, parameters, and commissioning settings using TIA Portal and SIMATIC Manager.
• Prepare service reports and maintain technical documentation.

2. Spare Parts & Service Operations

• Raise and follow up on Purchase Requisitions (PRs) and Purchase Orders (POs) for service and spare parts.
• Coordinate with procurement teams, vendors, and suppliers to ensure timely material availability.
• Manage spare parts requirements and support inventory activities.

3. Automation Panel & Project Execution

• Support electrical panel erection, wiring verification, inspection, FAT/SAT, testing, and commissioning.
• Assist in automation software development, modifications, troubleshooting, and optimization.
• Coordinate project activities to ensure timely execution and completion.
• Ensure compliance with safety standards and customer requirements.

4. Coordination & Customer Communication

• Coordinate effectively with customers, vendors, service teams, and sales teams.
• Respond promptly to customer inquiries and service requests.
• Provide regular status updates on ongoing service and project activities.
• Coordinate service and spare parts orders from receipt through completion.
• Maintain high customer satisfaction through professional and timely support.

Preferred candidate profile

Education and Experience

• Diploma in Electrical, Electronics, or Instrumentation Engineering.
• 4-8 years of relevant experience in industrial automation, drives, and service engineering.

Technical Skills

• Strong troubleshooting skills in electronic circuits, controller cards, and drive systems.
• Working knowledge of VFDs, servo drives, soft starters, PLCs, HMIs, SCADA, and industrial automation systems.
• Understanding of industrial communication protocols and automation architecture.
• Knowledge of electrical control panels, commissioning, testing, and field service activities.
• Experience with automation software configuration and commissioning.
• Familiarity with MS Office, ERP systems, PR/PO processes, invoicing, and service.