Service Engineer

Johnson Controls, Inc.; Mumbai; Presencial; INR 600.000 - 1.000.000; Jornada completa

Descripción de la vacante

Johnson Controls, Inc. is seeking a skilled field service engineer to install, commission, test, and maintain BMS, Fire Alarm, CCTV, and Access Control systems across customer sites in Mumbai.

You will diagnose faults, perform preventive maintenance, and ensure uptime while upholding safety and quality standards. The role requires strong troubleshooting abilities, reading electrical drawings, and effective communication with customers.

Formación

• Experience with building management and security systems is essential.
• Knowledge of AMC/Service processes preferred.
• Ability to read electrical drawings and system schematics.
• Strong troubleshooting and customer-handling skills.

Responsabilidades

• Install, commission, and maintain BMS, Fire Alarm, CCTV, Access Control, and other ELV/security systems.
• Diagnose faults and rectify issues in control, fire, and security systems.
• Perform preventive and corrective maintenance at customer sites within SLA.
• Attend service calls and ensure timely resolution of issues.
• Generate service reports and maintain site documentation.
• Coordinate with customers, vendors and internal teams to resolve issues.
• Support AMC/FMC projects and propose system upgrades when needed.
• Adhere to EHS and company safety standards during field activities.
• Provide customer training on system operation and basic troubleshooting.
• Maintain inventory of tools, spares, and site materials.

Conocimientos

BMS knowledge

Fire alarm systems

CCTV surveillance

Access control

Intrusion detection

Networking basics

Reading electrical drawings

Troubleshooting skills

Educación

Diploma or BE/BTech in Electrical/Electronics/Instrumentation/EC

Descripción del empleo

Job Summary

Responsible for installation, testing, commissioning, preventive maintenance, troubleshooting, and service support of Building Management Systems (BMS), Fire Alarm Systems, CCTV, Access Control, Intrusion Detection Systems, and other ELV/security solutions. The role requires ensuring system uptime, customer satisfaction, and adherence to safety and quality standards.

Key Responsibilities

• Perform installation, commissioning, and maintenance of: Building Management Systems (BMS) Fire Alarm Systems CCTV Surveillance Systems Access Control Systems Intrusion Alarm Systems Public Address & Voice Evacuation Systems
• Diagnose and rectify faults in control, fire, and security systems.
• Carry out preventive and corrective maintenance activities at customer sites.
• Attend service calls and ensure timely resolution within SLA commitments.
• Generate service reports, maintenance records, and site documentation.
• Coordinate with customers, vendors, and internal teams for issue resolution.
• Support AMC/FMC projects and recommend system upgrades where required.
• Ensure compliance with EHS and company safety standards during field activities.
• Conduct customer training on system operation and basic troubleshooting.
• Maintain inventory of tools, spares, and site materials.

Required Skills

• Good understanding of: Building Management Systems (BMS) Fire Detection & Alarm Systems CCTV & Video Management Systems Access Control & Security Systems PLC/SCADA fundamentals Networking basics (IP addressing, switches, routers)
• Ability to read electrical drawings, wiring diagrams, and system schematics.
• Strong troubleshooting and customer-handling skills.
• Knowledge of AMC operations and service processes.

Qualifications

• Diploma/B.E./B.Tech in Electrical, Electronics, Instrumentation, Electronics & Communication, or related discipline.
• 2-8 years of experience in Controls, Fire & Security systems service and maintenance.