Service Engineer

Johnson Controls; Mumbai; On-site; INR 350,000 - 500,000; Full time

Job summary

Johnson Controls in Mumbai is seeking a Service Engineer responsible for installation, testing, commissioning, preventive maintenance, and troubleshooting of BMS, Fire Alarm, CCTV, Access Control, and other ELV systems. You will ensure system uptime and customer satisfaction while adhering to safety standards.

The role requires field service experience, ability to read wiring diagrams, and strong trouble-shooting and customer-handling skills.

Qualifications

• Diploma/B.E./B.Tech in Electrical, Electronics, Instrumentation, Electronics & Communication, or related discipline.
• 2–8 years of experience in Controls, Fire & Security systems service and maintenance.
• Ability to read electrical drawings, wiring diagrams, and system schematics.

Responsibilities

• Install, test, commission, and maintain BMS, Fire Alarm, CCTV, Access Control, and Intrusion Alarm systems.
• Diagnose and rectify faults in control, fire, and security systems.
• Attend service calls and ensure timely resolution within SLA commitments.
• Generate service reports and site documentation.
• Coordinate with customers, vendors, and internal teams for issue resolution.
• Support AMC/FMC projects and recommend system upgrades when required.

Skills

BMS knowledge

Fire alarm systems

CCTV surveillance

Access control

IP networking basics

Reading electrical drawings

Troubleshooting

Customer handling

Education

Diploma/B.E./B.Tech in Electrical/Electronics/Instrumentation/EC or related

Tools

PLC/SCADA

Job description

## Service EngineerApply: Mumbai-Maharashtra-India: Full time: Posted Today: WD30278490### Job Summary### Responsible for installation, testing, commissioning, preventive maintenance, troubleshooting, and service support of Building Management Systems (BMS), Fire Alarm Systems, CCTV, Access Control, Intrusion Detection Systems, and other ELV/security solutions. The role requires ensuring system uptime, customer satisfaction, and adherence to safety and quality standards.### Key Responsibilities* ### Perform installation, commissioning, and maintenance of: Building Management Systems (BMS) Fire Alarm Systems CCTV Surveillance Systems Access Control Systems Intrusion Alarm Systems Public Address & Voice Evacuation Systems* ### Diagnose and rectify faults in control, fire, and security systems.* ### Carry out preventive and corrective maintenance activities at customer sites.* ### Attend service calls and ensure timely resolution within SLA commitments.* ### Generate service reports, maintenance records, and site documentation.* ### Coordinate with customers, vendors, and internal teams for issue resolution.* ### Support AMC/FMC projects and recommend system upgrades where required.* ### Ensure compliance with EHS and company safety standards during field activities.* ### Conduct customer training on system operation and basic troubleshooting.* ### Maintain inventory of tools, spares, and site materials.### Required Skills* ### Good understanding of: Building Management Systems (BMS) Fire Detection & Alarm Systems CCTV & Video Management Systems Access Control & Security Systems PLC/SCADA fundamentals Networking basics (IP addressing, switches, routers)* ### Ability to read electrical drawings, wiring diagrams, and system schematics.* ### Strong troubleshooting and customer-handling skills.* ### Knowledge of AMC operations and service processes.### Qualifications* ### Diploma/B.E./B.Tech in Electrical, Electronics, Instrumentation, Electronics & Communication, or related discipline.* ### 2-8 years of experience in Controls, Fire & Security systems service and maintenance.