Assistant Manager Service

Johnson Controls, Inc.; Chennai; Sur place; INR 400 000 - 700 000; Plein temps

Résumé du poste

Johnson Controls, Inc. in Chennai, India is seeking a Service Engineer to install, commission, and maintain Building Management and Fire/Security systems, ensuring uptime and safety compliance.

You will diagnose faults, perform preventive maintenance, and coordinate with customers and subcontractors on project delivery, system upgrades, and training.

Qualifications

• Diploma or Bachelor’s degree in Electrical/Electronics/Instrumentation/Automation or related field.
• Certifications in Fire & Security Systems are advantageous.
• 2–6 years of experience in installation, commissioning, or servicing Fire, Security, ELV or Building Automation systems.

Responsabilités

• Install, test, commission, and maintain Fire & Security Systems.
• Diagnose faults in fire alarm, CCTV, access control, intrusion alarm, and related systems.
• Perform preventive and corrective maintenance per service schedules.
• Attend service calls and ensure timely closure of customer issues.
• Maintain service reports, maintenance records and documentation.
• Coordinate with customers, subcontractors and internal teams for project delivery.
• Ensure compliance with safety regulations, quality standards and company procedures.
• Support system upgrades, modifications and integration activities.
• Provide technical training and guidance to customers when required.
• Participate in on-call support and emergency breakdown response.

Connaissances

Fire detection

CCTV systems

Access control

Intrusion alarm

ELV systems

BMS basics

PLC basics

Electrical schematics

Troubleshooting

Customer communication

Safety compliance

Formation

Electrical/Electronics/Instrumentation/Automation degree

Description du poste

Job Summary

The Service Engineer will be responsible for installation, commissioning, maintenance, troubleshooting, and servicing of Building Management Systems (BMS), Fire Alarm Systems, Access Control Systems, CCTV Surveillance Systems, Intrusion Detection Systems, and other ELV/Security solutions. The role requires strong technical expertise, customer interaction skills, and the ability to ensure system uptime and compliance with safety standards.

Key Responsibilities

• Perform installation, testing, commissioning, and maintenance of Fire & Security Systems.
• Diagnose and resolve faults in fire alarm, CCTV, access control, intrusion alarm, and control systems.
• Conduct preventive and corrective maintenance activities as per service schedules.
• Attend service calls and ensure timely closure of customer complaints.
• Maintain service reports, maintenance records, and documentation.
• Coordinate with customers, subcontractors, and internal teams for project execution and service delivery.
• Ensure compliance with safety regulations, quality standards, and company procedures.
• Support system upgrades, modifications, and integration activities.
• Provide technical training and guidance to customers when required.
• Participate in on-call support and emergency breakdown response.

Required Skills & Competencies

• Knowledge of Fire Detection & Alarm Systems.
• Experience with CCTV, Access Control, Intrusion Alarm, and ELV Systems.
• Understanding of Control Systems, BMS, and PLC basics is preferred.
• Ability to read electrical schematics, wiring diagrams, and technical drawings.
• Strong troubleshooting and problem-solving skills.
• Good communication and customer service skills.
• Familiarity with safety standards and statutory compliance requirements.

Qualifications

• Diploma / Bachelor's Degree in Electrical, Electronics, Instrumentation, Automation, Mechatronics, or related discipline.
• Relevant certifications in Fire & Security Systems are an advantage.

Experience

• 2 to 6 years of experience in installation, commissioning, or servicing of Fire, Security, ELV, or Building Automation Systems.