Service Engineer

Growloc Private Limited; Maharashtra; On-site; INR 350,000 - 600,000; Full time

Job summary

Growloc Pvt Ltd in Pune is seeking an Electrical Service Engineer to join our field team. You will provide on-site service, maintenance, and troubleshooting of electrical equipment and systems for our clients.

The role involves travel to customer sites (about 40%), performing preventive maintenance, wiring, and diagnostics while ensuring safety standards are followed. Diploma or degree in electrical engineering and 1–3 years of relevant experience are preferred.

Qualifications

• Diploma or bachelor's degree in electrical engineering or a related field.
• 1–3 years of experience in industrial electrical maintenance and repair.
• Knowledge of electrical safety standards and practical troubleshooting skills.

Responsibilities

• Provide on-site service and preventive maintenance on electrical equipment.
• Troubleshoot faults, conduct field repairs, and perform component replacements.
• Ensure safety compliance and document service activities accurately.
• Travel to customer sites within Pune and surrounding areas (≈40%).

Skills

Communication

Problem-solving

Electrical theory

Teamwork

Education

Electrical engineering degree or diploma

Tools

Panel wiring

Panel design

Diagnostic tools

Job description

Profile Title: Electrical Service Engineer

Location: Pune

Work Type: On-the-field/On-site

Company Profile

Growloc is a leading Agri-tech company in India specialising in IoT solutions for farm management. We empower farmers with innovative technology to optimise resource usage, improve yields, and ensure consistent quality produce. Backed by a team of passionate individuals, Growloc is committed to creating a more sustainable and productive future for Indian agriculture.

Job Description

Growloc Pvt Ltd. is seeking a highly motivated and skilled Electrical Service Engineer to join our dynamic team. This role will involve providing on-site service, maintenance, and troubleshooting of electrical equipment and systems to our valued clients.

Key Responsibilities

• On-site Service and Maintenance:
  • Perform preventative maintenance checks and repairs on a variety of electrical

Equipment, Including But Not Limited To

• Motors, generators, transformers, switchgear, control panels, relay and SMPS wiring, controller wiring
• Troubleshoot and diagnose electrical faults using appropriate diagnostic tools.
• Conduct field repairs and replacements of components as needed.
• Ensure all work is performed safely and in accordance with relevant electrical safety standards and regulations.

Customer Interaction

• Build and maintain strong relationships with clients.
• Provide excellent customer service, including clear and concise communication regarding service updates, troubleshooting, and recommendations.
• Address customer concerns promptly and professionally.

Technical Support

• Provide technical support to clients over the phone or remotely.
• Assist with system upgrades and installations.
• Document all service activities accurately and completely in company records.

Travel

• Travel to customer sites within and outside of Pune as required (approximately 40% travel time).

Other Duties

• Participate in ongoing training and professional development to enhance skills and knowledge.
• Assist with the development and improvement of service procedures and documentation.
• Contribute to a positive and collaborative team environment.

Qualifications

• Diploma or bachelor's degree in electrical engineering or a related field.
• Minimum 1-3 years of experience in industrial electrical maintenance and repair.
• Strong understanding of electrical principles, including AC/DC circuits, power distribution, and control systems.
• Experience with panel wiring and panel design.
• Knowledge of relevant electrical safety standards (e.g., NEC, IEC).
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

At Growloc, we value innovation, collaboration, and a commitment to making a positive impact. Join our team and play a pivotal role in revolutionising agriculture with cutting-edge technology.

Skills: maintenance,customer,troubleshooting,agriculture