Job Description : Service Engineer
We are looking for Candidates from Diploma / B.E. / B.Tech in Electronics & Instrumentation, Electronics & Communication, or Electrical & Electronics Engineering Background.
Department:
Service / Technical Support
Industry:
Life Science & Pharma
Experience:
Fresher to 3 Years
Qualification:
Diploma / B.E. / B.Tech in Electronics & Instrumentation, Electronics & Communication, or Electrical & Electronics Engineering
Job Type:
Full-Time
Job Summary:
We are looking for a motivated and technically skilled Service Engineer to join our Service Team in the Life Science and Pharma industry. The candidate will be responsible for the installation, commissioning, maintenance, troubleshooting, and repair of laboratory instruments used in life science and pharmaceutical applications.
The ideal candidate should have a strong technical aptitude, good problem-solving skills, and a willingness to travel to customer locations for installation and service support.
Key Responsibilities:
- Install, commission, and demonstrate laboratory instruments such as ELISA Readers, Multi-Mode Plate Readers, FPLC systems, and Gel Documentation (Gel Doc) systems.
- Perform preventive maintenance, calibration, and troubleshooting of laboratory equipment.
- Diagnose technical issues and provide timely service support to customers.
- Resolve hardware, electrical, and basic software-related issues.
- Provide technical assistance and training to customers on instrument operation and maintenance.
- Maintain service reports, installation records, maintenance logs, and customer visit reports.
- Coordinate with internal teams for spare parts, technical support, and service-related requirements.
- Ensure customer satisfaction through prompt and professional service.
- Follow company procedures, safety guidelines, and manufacturer-recommended service protocols.
- Travel to customer locations, including research laboratories, pharmaceutical companies, universities, hospitals, and other relevant institutions, as required.
Educational Qualification
- Diploma / B.E. / B.Tech in Electronics & Instrumentation Engineering.
- Electronics & Communication Engineering.
- Electrical & Electronics Engineering.
- Candidates from relevant engineering backgrounds with an interest in laboratory instrumentation may also apply.
Experience
- Freshers are welcome to apply.
- Candidates with 23 years of experience in field service, laboratory equipment servicing, biomedical instrumentation, or analytical instruments will be preferred.
- Experience in the installation, maintenance, and troubleshooting of laboratory instruments will be an added advantage.
Required Skills
- Basic knowledge of electronics, electrical circuits, instrumentation, and troubleshooting.
- Interest in laboratory instruments and life science equipment.
- Good analytical and problem-solving skills.
- Basic computer knowledge and documentation skills.
- Good communication and customer-handling skills.
- Willingness to travel to customer locations as per business requirements.
- Ability to work independently and coordinate effectively with the service team.
Preferred Skills
- Familiarity with ELISA Readers, Multi-Mode Plate Readers, FPLC systems, or Gel Documentation systems.
- Basic understanding of laboratory equipment and pharmaceutical applications.
- Knowledge of preventive maintenance, calibration, and equipment installation procedures.
Key Competencies
- Customer-focused approach.
- Technical troubleshooting and problem-solving.
- Time management and coordination.
- Willingness to learn new technologies.
- Professional communication and teamwork.
Career Opportunity:
This role offers an opportunity to develop technical expertise in advanced laboratory instruments and build a career in the Life Science and Pharma industry.