Service Engineer

Harikrushna Machines Pvt. Ltd.; Ahmedabad District; On-site; INR 400,000 - 650,000; Full time

Job summary

Harikrushna Machines Pvt. Ltd. in Ahmedabad seeks a field service engineer to perform on-site installation, commissioning, testing and client handovers for packaging, filling, labeling, and processing machinery.

The role requires 2–5 years of hands-on field service experience, a Diploma or Bachelor's in Mechanical/Electrical Engineering, and willingness to travel domestically and internationally. You will diagnose faults, train operators, and generate detailed reports from client sites.

Qualifications

• 2–5 years hands-on field service, maintenance, or commissioning experience.
• Diploma or Bachelor's in Mechanical Engineering, Mechatronics, or Electrical Engineering.
• Based in Ahmedabad with willingness to travel domestically and internationally on short notice.

Responsibilities

• Installation & Commissioning: on-site erection, installation, testing and trial runs at client plants.
• Troubleshooting & Maintenance: diagnose and resolve faults to minimize downtime; conduct preventive maintenance.
• Customer Training: provide operational and basic troubleshooting training to client operators.
• Documentation: prepare service reports, FAT/SAT reports, feedback forms with client sign-offs.
• Spare Parts Support: coordinate with spare parts and sales teams for replacements.
• In-House Support: provide technical assistance and remote troubleshooting from factory/office.

Skills

Mechanical assemblies

Pneumatics

PLC/electrical control panels

Problem-solving

Communication skills

Travel readiness

Education

Diploma or Bachelor's in Mechanical Engineering, Mechatronics, or Electrical Engineering

Job description

• Installation & Commissioning: Execute successful on-site erection, installation, testing, and trial runs of packaging, filling, labeling, and processing machinery at client plants.
• Troubleshooting & Maintenance: Diagnose and resolve electrical, mechanical, and pneumatic faults promptly to minimize equipment downtime. Conduct scheduled preventive maintenance visits.
• Customer Training: Provide comprehensive operational and basic troubleshooting training to client operators and technicians during machine handovers.
• Documentation: Prepare detailed service reports, installation reports (FAT/SAT), and feedback forms after every site visit, ensuring proper sign-offs from clients.
• Spare Parts Support: Coordinate with the internal spare parts and sales teams to identify replacement requirements and assist clients with critical spare recommendations.
• In-House Support: Provide technical assistance and telephonic/remote troubleshooting to clients when stationed at the factory or office.

Location: Ahmedabad

Experience: 3-5 Years

Key Responsibilities

• Installation & Commissioning: Execute successful on-site erection, installation, testing, and trial runs of packaging, filling, labeling, and processing machinery at client plants.
• Troubleshooting & Maintenance: Diagnose and resolve electrical, mechanical, and pneumatic faults promptly to minimize equipment downtime. Conduct scheduled preventive maintenance visits.
• Customer Training: Provide comprehensive operational and basic troubleshooting training to client operators and technicians during machine handovers.
• Documentation: Prepare detailed service reports, installation reports (FAT/SAT), and feedback forms after every site visit, ensuring proper sign-offs from clients.
• Spare Parts Support: Coordinate with the internal spare parts and sales teams to identify replacement requirements and assist clients with critical spare recommendations.
• In-House Support: Provide technical assistance and telephonic/remote troubleshooting to clients when stationed at the factory or office.

Profile & Requirements

• Experience: 2 to 5 years of hands-on experience in field service, maintenance, or commissioning within the Industrial Machinery, Packaging, or Pharmaceutical manufacturing industry.
• Education: Diploma or Bachelor’s degree in Mechanical Engineering, Mechatronics, or Electrical Engineering.
• Location & Travel: Based in Ahmedabad, with a high willingness to travel extensively (both domestic and international) on short notice.

Skills Required

• Strong technical understanding of mechanical assemblies, pneumatics, and basic PLC/electrical control panels.
• Excellent problem-solving mindset and ability to work independently under pressure.
• Good interpersonal and communication skills to handle client interactions professionally.
• Valid passport and readiness for travel are mandatory.

Key Responsibilities

• Installation & Commissioning: Execute successful on-site erection, installation, testing, and trial runs of packaging, filling, labeling, and processing machinery at client plants.
• Troubleshooting & Maintenance: Diagnose and resolve electrical, mechanical, and pneumatic faults promptly to minimize equipment downtime. Conduct scheduled preventive maintenance visits.
• Customer Training: Provide comprehensive operational and basic troubleshooting training to client operators and technicians during machine handovers.
• Documentation: Prepare detailed service reports, installation reports (FAT/SAT), and feedback forms after every site visit, ensuring proper sign-offs from clients.
• Spare Parts Support: Coordinate with the internal spare parts and sales teams to identify replacement requirements and assist clients with critical spare recommendations.
• In-House Support: Provide technical assistance and telephonic/remote troubleshooting to clients when stationed at the factory or office.

Profile & Requirements

• Experience: 2 to 5 years of hands-on experience in field service, maintenance, or commissioning within the Industrial Machinery, Packaging, or Pharmaceutical manufacturing industry.
• Education: Diploma or Bachelor’s degree in Mechanical Engineering, Mechatronics, or Electrical Engineering.
• Location & Travel: Based in Ahmedabad, with a high willingness to travel extensively (both domestic and international) on short notice.

Skills Required

• Strong technical understanding of mechanical assemblies, pneumatics, and basic PLC/electrical control panels.
• Excellent problem-solving mindset and ability to work independently under pressure.
• Good interpersonal and communication skills to handle client interactions professionally.
• Valid passport and readiness for travel are mandatory.