Senior Technician Service

Otis; Bengaluru; On-site; INR 400,000 - 640,000; Full time

Job summary

Otis in Bangalore, India, seeks a Service Executive to ensure safe and reliable maintenance of elevator and escalator units across assigned routes. The role focuses on customer delight and proactive service delivery.

Applicants should have a Diploma in Electrical, Mechanical or Electronics Engineering and 2–5 years of elevator maintenance experience, with strong troubleshooting and safety awareness. This is an on-site position supporting local customers.

Qualifications

• Diploma in Electrical, Mechanical or Electronics Engineering
• 2–5 years of elevator maintenance experience, including troubleshooting and safety compliance

Responsibilities

• Adherence to EHS guidelines and safety norms for equipment and user safety
• Maintenance of elevator units, troubleshooting, coding maintenance, and customer service for assigned units
• Periodic scheduled maintenance to ensure zero callbacks
• Respond to breakdowns with focus on first-time fix
• Ensure continuous and reliable equipment operation
• Generate T leads and close T orders on time
• Timely and transparent communication with customers
• Build strong customer relationships during site visits

Skills

Customer service

Troubleshooting

Education

Diploma Engineering in Electrical, Mechanical or Electronics Engineering

Job description

Job Title

Service Executive

Location

Bangalore, India

Experience

2 to 8 years experience in elevator industry

Job Summary

This role is responsible for safe and reliable maintenance of elevator and escalator units within assigned routes and ensuring customer centricity and delight.

Role Overview

Key Responsibilities

• Adherence to EHS guidelines at all times. Will be responsible for adhering safety norms for equipment and end user safety.
• Will be responsible for maintenance of the units, trouble shooting, code maintenance Customer Service for assigned units.
• Ensure zero callbacks through periodic scheduled maintenance of the units.
• Respond promptly to breakdowns with a focus on achieving first-time fix.
• Ensure continuous and reliable equipment operation.
• Will be responsible for Generating T leads and closing T Orders on time.
• Timely and Transparent communication with customers.
• Build strong customer relationships during site visits.

Qualifications

• Diploma Engineering in Electrical, Mechanical or Electronics Engineering
• Minimum 2 to 5 years of experience in elevator maintenance with hands-on exposure to technical troubleshooting, repairs, and safety protocols

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.