Senior Technical Writer

P360; India; Remote; INR 600,000 - 900,000; Full time

Benefits offered by this job

Permanent Work from Home

Flexi Week Culture

Other benefits

Job summary

An advanced pharma software company is seeking an experienced Technical Writer to enhance their customer-focused services. The ideal candidate will have a Bachelor's degree and 4+ years in technical writing, with exceptional skills in evaluating complex information. Responsibilities include creating documentation, developing engaging content, and working closely with various departments. This full-time position offers permanent work from home and flexible work weeks, promoting a balanced work culture.

Qualifications

• 4+ years of industry experience as a technical writer.
• Ability to evaluate and analyze complex information.
• Experience writing documentation and procedural materials for various audiences.
• Experience writing documentation and procedural materials for multiple audiences.
• Superior written and verbal communication skills with keen attention to detail.
• Experience collaborating with engineering to improve user experience, including visuals and diagrams.
• Proficiency in PowerPoint.

Responsibilities

• Develop comprehensive documentation that meets organizational standards.
• Translate complex product information into simple, engaging content.
• Research and write procedure manuals and technical specifications.
• Maintain databases of reference materials including research and design specs.
• Evaluate content and propose improvements and innovations.
• Collaborate with departments to gather project requirements.
• Gather information from subject matter experts for manuals and technical specs.
• Identify documentation repositories and optimize data compilation and storage.
• Create and maintain information architecture templates for data migration.
• Develop content across alternative media with a cohesive voice.

Skills

Technical writing

Communication skills

Analytical skills

PowerPoint expertise

Education

Bachelor's degree in a relevant technical field

Tools

PowerPoint

Job description

Technical Writer

P360 is an advanced pharma software company specializing in business technology development and implementation for pharmaceutical and life sciences companies worldwide. We specialize in technology that boosts operational efficiency across the entire organization while giving a unique view of how your internal process is functioning and how to improve them.

Job Description

We’re searching for an experienced technical writer to join our team and help take our customer/client-focused services to new heights. As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.

Objectives of this Role

• Develop comprehensive documentation that meets organizational standards
• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
• Write user-friendly content that meets the needs of the target audience, turning insights into language that sets our users up for success
• Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
• Evaluate current content and develop innovative approaches for improvement
• Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify all documentation repositories, revise, and edit, and determine the best solution for data compilation and centralized storage
• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Skills and Qualifications

• Bachelor’s degree in a relevant technical field
• 4+ years of industry experience as an effective technical writer
• Proven ability to quickly learn and understand complex topics
• Previous experience writing documentation and procedural materials for multiple audiences
• Superior written and verbal communication skills, with a keen eye for detail
• Experience working with engineering to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
• Expertise in PowerPoint

Preferred Qualifications

• Proven ability to handle multiple projects simultaneously, with an eye for prioritization
• Firm understanding of the systems development life cycle (SDLC)
• Certification through the Society for Technical Communicators
• Permanent Work from Home
• Flexi Week Culture (5 Days/9 Day fortnight)
• Other benefits

Note

We will contact candidates who fit the current requirements. If you are not contacted, your information and resume will be kept in our database, so we can contact you when and if we have similar vacancies in the future.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering, Information Technology, and Writing/Editing

Industries

IT Services and IT Consulting, Software Development, and Technology, Information and Internet

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