Senior Technical Writer

HCLTech; Chennai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

HCL Technologies Limited is seeking a Senior Technical Writer in Chennai with strong MadCap Flare expertise to create and maintain user manuals, installation guides, and online help systems. You will design documentation for PDF/HTML5 outputs and collaborate with SMEs and project teams to gather technical information.

Proficiency in content reuse, single-sourcing, and visual content creation is essential. You will ensure consistency with branding, accessibility, and quality standards across

Qualifications

• Experience in MadCap Flare for developing user manuals and online help.
• Ability to create screenshots, diagrams, and visual content.
• Knowledge of XML-based authoring and HTML/CSS basics.
• Experience with PDF/HTML5 output generation.
• Collaborates with SMEs and project teams to gather technical information.

Responsibilities

• Create and maintain user manuals, installation guides, quick reference guides.
• Design and structure documentation for PDF, HTML5, and knowledge bases.
• Collaborate with SMEs and stakeholders to gather technical information.
• Create visuals like screenshots, diagrams, workflows.
• Ensure branding, style, accessibility, and quality standards.
• Review, edit, and publish documentation on schedule.

Skills

XML-based authoring concepts

CSS for styling outputs

Basic HTML knowledge

Single-sourcing and content reuse

PDF and HTML5 output generation

Image editing and screenshot notation

Tools

MadCap Flare

Snagit

Photoshop

Illustrator

Job description

Career Opportunities: Senior Technical Writer (189525)

Proficiency in MadCap Flare for creating and publishing user manuals, and PDFs.creating:

• User Manuals
• Quick Start Guides
• Process Documentation

Key Responsibilities

• Create and maintain user manuals, installation guides, quick reference guides, and online help systems using MadCap Flare.
• Design and structure documentation for PDF, HTML5, and knowledge base outputs.
• Work closely with Subject Matter Experts (SMEs), business stakeholders, and project teams to gather technical information.
• Create screenshots, diagrams, workflows, illustrations, and visual content to enhance documentation.
• Apply content reuse, single-sourcing, snippets, variables, and conditional text techniques.
• Ensure documentation follows branding, style guide, accessibility, and quality standards.
• Review, edit, and publish documentation releases within project timelines.

Skill Requirements

Technical Skills

• XML-based authoring concepts
• CSS for styling outputs
• Basic HTML knowledge
• Single-sourcing and content reuse
• PDF and HTML5 output generation
• Image editing and screenshot annotation tools (Snagit, Photoshop, Illustrator, etc.)

Other Requirements

Experience in MadCap Flare for developing and maintaining user manuals, online help systems, and PDF documentation. Strong knowledge of technical writing