Senior Technical Specialist

Ghrs Training; Pune District, Bengaluru; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Incentives and Allowances

Both Way cab

Job summary

Ghrs Training in Pune invites applications for a Technical Support role focused on international voice. The candidate should have at least 1 year of experience in international voice support and hold any graduate degree.

The position requires working from office and participating in a rotating US night shift schedule. The role offers exposure to global customers, opportunity to grow in a recruitment and HR solutions firm, and a chance to develop strong communication and problem-solving skills

Qualifications

• Minimum 1 year experience in international voice.
• Graduate degree required.
• Willing to work from office.
• US night shift with rotational schedule.
• 5 days per week with 2 rotational offs.

Responsibilities

• Provide technical support via international voice channels.
• Assist customers with product or service inquiries and troubleshooting.
• Maintain accurate records of customer interactions and resolutions.

Skills

International Voice

Education

Any Graduate

Job description

Job Details

• Technical Support International Voice
• Min 1 Yr Exp Into International Voice
• Any Graduate
• Work From Office
• 24*7 US Rotational Night Shift
• 5 Days Working 2 Days Rotational Off

Perks and benefits

• Incentives and Allowances
• Both Way cabs

Skills highlighted with ‘‘ are preferred keyskills

it is a recruitment and human resources firm established around 2011. They provide HR recruitment, staffing, and, in some contexts, consulting, with a reported focus on career development for individuals.