Senior Technical Lead - Incident Engineer

embIND Embitel Technologies (India) Private Limited; India; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

embIND Embitel Technologies (India) Private Limited is in search of a Java Operations Engineer responsible for resolving outages and stabilizing production environments. Candidates should have over 9 years of experience, particularly in microservices architecture and Java development.

The role includes duties such as coordinating site recovery during outages, leading RCA investigations, and mentoring team members. Strong communication skills and familiarity with cloud technologies like Microsoft Azure are required.

Qualifications

• 9+ years experience in software development.
• Experience with microservices architecture.
• Strong understanding of the software development lifecycle.

Responsibilities

• Coordinate engineers to restore service during high-priority outages.
• Lead post-mortem investigations to prevent future crashes.
• Mentor and support engineers, fostering professional growth.
• Ensure solutions adhere to internal quality standards.

Skills

Microservices architecture

Java / J2EE Spring Boot

Strong communication and documentation skills

Docker

Monitoring & Observability (ELK, Prometheus, Grafana)

Tools

Maven

Gradle

Apache Kafka

Microsoft Azure

AngularJS

GIT

Job description

Java Operations Engineer Role Overview

We are looking for a motivated and technically skilled operations responsible in the internal team leading the charge to resolve critical outages and stabilize production environments of the Online Remote Update Technology.

Key Responsibilities

• Rapid Response: During high-priority outages, coordinating engineers to restore service as fast as possible.
• Root Cause Analysis (RCA): Lead post-mortem investigations to find the "why" behind a crash and ensure it never happens again.
• Stakeholder Sync: Provide calm, clear updates to executives and customers while the technical team is busy fixing the problem.
• Focus on reducing the Mean Time To Repair, constantly looking for ways to speed up the recovery process.
• Work together with Infra specialist to Design "self-healing" systems and backups so the app can recover instantly if a server fails.
• Optimize backend systems for high performance, availability, and reliability.
• Collaborate closely with product managers, architects, QA, and operations to deliver solutions aligned with business goals.
• Create and maintain clear, comprehensive technical documentation for APIs and system components.
• Own service delivery from design through production, ensuring issues are addressed promptly.
• Mentor and support engineers, sharing knowledge and fostering professional growth.
• Identify and implement opportunities for continuous improvement in processes and technology.
• Ensure solutions adhere to internal quality standards and external compliance requirements.
• Communicate effectively with stakeholders, translating technical concepts into business value.

Technical Expertise

• 9+ years experience
• Microservices architecture (design, development, deployment)
• Java / J2EE Spring Boot
• Databases: SQL, JPA/Hibernate, jOOQ (optional), Spring Data
• Build tools: Maven, Gradle
• Docker
• Message brokers: Apache Kafka, HiveMQ (MQTT)
• Microsoft Azure (cloud)
• AngularJS (optional)
• GIT
• Monitoring & Observability: ELK (Elastic Stack), Prometheus, Grafana, Open Telemetry

Competencies & Skills

• Strong understanding of software development lifecycle
• Ability to work with complex system architectures and cross-functional teams
• Technical Documentation: Writing clear READMEs and API docs (OpenAPI/Swagger)
• Familiarity with general requirements for software development (e.g., KGAS) and formal verification standards
• Structured and solution-oriented mindset
• Strong communication and documentation skills
• Ability to work independently and proactively
• Collaborative attitude, especially in distributed team environments
• Willingness to take ownership and drive topics forward
• Excellent English in reading, writing, speaking, and understanding